Denville Bear - Morristown
In operation 64 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks, you guys do beautiful work. we are going to try and not see you again. Thanks, Ed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Denville Bear did a great job. I would recommend them for future repairs. Hope we don’t have any. Ed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
The work done to my car was very good. The staff at Denville Bear were extremely difficult to work with. Their communication was poor, they never stuck to our scheduled plan, and they were rude to me multiple times in person and on the phone. It wasn’t until I said I was going to go to a new Autobody shop that they attempted to work with me. I would not go back to this shop.
Customer Service - 0.5/5.0 -
They were rude, impossible to contact, and did not have clear communication. It was extremely poor customer service. We would arrive to drop off the car to begin service and they wouldn’t be there or they would be extremely rude
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done 👍👍
Customer Service - 5.0/5.0 -
Perfect job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Little follow up, no consistent communication. No extension to rental coverage. Months of vehicle not repaired. Very, very disappointed with the overall service.
Customer Service - 1.0/5.0 -
Not consistent enough follow up. Manager “was out of the shop” while speaking to the phone rep that answered and telling her what to say to me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent and timely
Customer Service - 5.0/5.0 -
Always kept us updated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Body work fine but my locking and unlocking is not working for the repaired door and my trunk. Worked fine before I brought in. Emailed and called three times no response
Customer Service - 3.5/5.0 -
Emails weren't always answered. All parts weren't ordered initially so had to wait an extra week for car
Returned Clean
My Experience - 5.0/5.0 -
My car was hit in a snow storm. This place worked with my insurance, picked up my car and provided estimate in s timely manner. They were professional and answered my questions. When though my car was totaled they were apologetic about my situation. I was happy to deal with them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I felt (and was right) that my car and I were in good hands. My car is back and like new! Thank you!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The work came out very nice, car looks great and damage is completely gone. I didn't give a 10 because the hood looks like its very slighty over the grill then where it should be. It was quite subtle but noticeable to me. Not sure if anything could be done at this point.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
At first when I used to call them person who used to pick was really rude. On the day of car delivery the manager was nice and explained the fixes they did. My car initially was making weird noise which died down in few days.