Denville Bear - Morristown
In operation 64 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
All work was done well
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I understand there was a new update system, but just a little better communication on delays would have been helpful. I generally don't worry too much about that as we want great autobody work and less worried about customer service skills. However, since it was asked
Customer Service - 3.5/5.0 -
To follow up from pervious comment. When I had Frank on the phone, it was clear he is thoughtful of the customer and I appreciate explanation and details... that personal touch does go a long way
Returned Clean
My Experience - 5.0/5.0 -
I have used Denville Bear several times now and find their work to be superior to other body shops. They were able to get my vehicle in right away and complete the work on-time. I appreciate the email updates I received throughout the process.
Likely to Recommend - 5.0/5.0 -
Danville Bear would be the first place I would recommend to anyone needing repairs
Repair Quality - 5.0/5.0 -
Great result
Customer Service - 5.0/5.0 -
Frank got me in ahead of Christmas and completed the repairs on-time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Danville Bear and Body did a really great job. Very thoughtful, thorough and honest. Great communication as well.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Attitude of the guy at the reception was of someone really done want to serve the final customer (not the insurance company)
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Excellent communication throughout the repair process, Frank walked me through the entire process, Repairs to my car were flawless, highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Frank took the time to achieve a complex repair perfectly on my BMW 3x.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely Satisfied , highly recommend
Customer Service - 5.0/5.0 -
Extremely satisfied
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0 -
Car not ready on time. Representative not very endearing or accommodating.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me up to date on the status of my car. They worked to get my car to me quickly. Always friendly and helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Although the BMW parts took for ever ( over two months) to be available for Frank, he was absolutely honest and upfront about the delay in finishing the repairs. He communicated to me as the information was available to him. He takes pride in his work.
Returned Clean
My Experience - 5.0/5.0 -
Excellent service; we are very happy. The car looks brand new!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
When I called the body shop for a status, the person I spoke to was not very friendly.
Returned Clean
Likely to Recommend - 5.0/5.0 -
i have already brought another one of my own vehicles in for service
Repair Quality - 5.0/5.0 -
Results were excellent and they communicated well throughout the process.
Customer Service - 5.0/5.0 -
Very good communication!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Very unprofessional and rude customer service. Workmanship is mediocre and does not have commitment to schedule for repair. Access to this place is poorly maintained with potholes and puddles of water. Not very clean.
Customer Service - 0.5/5.0 -
Manager is unprofessional and rude.