Derouin's Auto Body

5.0 (676reviews)
100%
6621 US Hwy 2 41 M35,  Escanaba,  MI  49829

In operation 35 years.

Derouin's Auto Body is a full service collision repair facility servicing all makes and models. Family Owned and Operated where we put the customer first.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (676)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the shop's repair quality, frequently noting that vehicles are returned looking brand new or showroom perfect. The team is widely praised for exceptional customer service, with many describing the staff as friendly, courteous, knowledgeable, and easy to work with. Communication throughout the repair process is a standout strength, with customers appreciating frequent updates via text and proactive outreach regarding insurance matters. Timeliness is another highlight, as numerous customers note repairs completed ahead of schedule. Customers also value the shop's honesty, trustworthiness, and willingness to go above and beyond, including handling insurance claims seamlessly. A few customers noted concerns about parts availability delays and pricing on out-of-pocket repairs, though these were acknowledged as areas for improvement directly from their comments.
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"... they worked quickly to get the vehicle back, and did a great job of communicating from start to finish. The work completed looks tremendous." Read more
"Derouins Auto Body does a great job with your vehicle and the way they treat the customer is even better! I would definitely ..." Read more
"Derouins went above and beyond for me! Highly recommend!"
"Very professional and easy to work with. They contacted my insurance regarding an unexpected issue and resolved ..." Read more
"... asked about fixing some other damage at our expense they were honest about the cost of work vs value of car because they didn't want us wasting money on something ..." Read more
"Two weeks early!"
"The car was repair ahead of the scheduled time"
"Yall did great and got the job done fast, even though it was a wait to get it in the shop : thanks again!"
"... drastically less than estimated, saving me money. They got it done hours before I was off work and dropping off with the key box was simple and ..." Read more
"Very reliable and trustworthy. They were able to get my car fixed in a timely manner."
"I was contacted frequently over text message"
"... worked quickly to get the vehicle back, and did a great job of communicating from start to finish. The work completed looks tremendous." Read more
"Thank you so much for keeping us updated with the repair of our Lincoln Navigator!! It looks show room perfect. ..." Read more
"Very pleased , communication was great , pleased with the service ! Recommend them !"
"... our car. They were very quick with their service, kept us informed every step of the way, and made the car look as good as new!" Read more

Likely to Recommend

Repair Quality

Very professional. My car repair was exceptional.

Customer Service

My Experience

I’ll keep telling my friends to call you guys

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Repair Quality

Customer Service

My Experience

The car looks great. You guys worked with our insurance company and got us a loaner car right away. Thank you.

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Repair Quality

Very good service and quick. Entire staff very understanding and helpful

Customer Service

Top notch staff!

My Experience

A job well done!

My Experience

Great service and very friendly.

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Great communication,quick return of vehicle

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Customer Service

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We love Derouins!

Repair Quality

My car looks amazing

Customer Service

Great customer service and communication

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Customer Service

My Experience

Friendly service

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Repair Quality

Customer Service

My Experience

Exceptionally quality work, thank you, my truck looks beautiful

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Repair Quality

They're professional

Customer Service

Nice people

Likely to Recommend

Repair Quality

Always a great job from Derouin’s!! Very satisfied!

Customer Service

They aim to please!!

Returned Clean

My Experience

I do all my body work and painting at Derouin's and recommend to other people

Likely to Recommend

Repair Quality

Derouin’s went above and beyond for me! Highly recommend!

Customer Service

My Experience

Wonderful service and professionalism. Extremely trustworthy! I would not think twice about choosing them again if I needed another service done. Well done Derouins Team!

My Experience

Thank you so much for keeping us updated with the repair of our Lincoln Navigator!! It looks show room perfect. Also thanks for buffing the scratch out of my daughter’s Forrestor