Derouin's Auto Body

4.9 (665reviews)
100%
6621 US Hwy 2 41 M35,  Escanaba,  MI  49829
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In operation 35 years.

Derouin's Auto Body is a full service collision repair facility servicing all makes and models. Family Owned and Operated where we put the customer first.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (665)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or showroom perfect upon return. The team is widely recognized for being friendly, professional, and trustworthy, making stressful situations easy to navigate. Timeliness is a recurring highlight, with several customers noting repairs were completed ahead of schedule. The seamless handling of insurance claims is also frequently appreciated. One customer noted a communication gap regarding loaner car age requirements, suggesting clearer upfront information would improve the experience. Parts availability delays were mentioned, though customers acknowledged this was outside the shop's control.
AI-Generated from reviews written in the last 12 months
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"My car looks like new again. I will highly recommend you to anyone that i know that needs your expertise. ..." Read more
"Great job repairing my vehicle back to brand new condition. Was so easy to work with your team. Thank you!"
"Derouins went above and beyond for me! Highly recommend!"
"Derouins Auto Body does a great job with your vehicle and the way they treat the customer is even better! I would definitely return ..." Read more
"Very professional and easy to work with. They contacted my insurance regarding an unexpected issue and resolved ..." Read more
"Two weeks early!"
"Derouin's made the insurance claim easy. Everything was fixed perfectly and fast! Thanks so much!"
"Yall did great and got the job done fast, even though it was a wait to get it in the shop : thanks again!"
"Very reliable and trustworthy. They were able to get my car fixed in a timely manner."
"... drastically less than estimated, saving me money. They got it done hours before I was off work and dropping off with the key box was simple and easy. These guys ..." Read more
"... car for the week. I was not too happy about that. The car looks amazing but definitely needs to work on communication!" Read more
"... worked quickly to get the vehicle back, and did a great job of communicating from start to finish. The work completed looks tremendous." Read more
"Very pleased , communication was great , pleased with the service ! Recommend them !"
"Thank you so much for keeping us updated with the repair of our Lincoln Navigator!! It looks show room perfect. ..." Read more
"I was contacted frequently over text message"

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Friendly service

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Exceptionally quality work, thank you, my truck looks beautiful

Likely to Recommend

Repair Quality

They're professional

Customer Service

Nice people

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Always a great job from Derouin’s!! Very satisfied!

Customer Service

They aim to please!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I do all my body work and painting at Derouin's and recommend to other people

Likely to Recommend

Repair Quality

Derouin’s went above and beyond for me! Highly recommend!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Wonderful service and professionalism. Extremely trustworthy! I would not think twice about choosing them again if I needed another service done. Well done Derouins Team!

My Experience

Thank you so much for keeping us updated with the repair of our Lincoln Navigator!! It looks show room perfect. Also thanks for buffing the scratch out of my daughter’s Forrestor

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Truck is like new. The shop was great to deal with. 0 complaints, they were great

My Experience

I've always received excellent customer service from Tonya and Scott. The technicians do high-quality, timely repair work, and the entire team is professional and dependable. Their reputation for outstanding service is well deserved, and I will continue to trust them with my collision repair needs. Thank you for another great experience!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Another great job.

Customer Service

Scott is the best.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The vehicle repairs were amazing thank you so much

Likely to Recommend

Repair Quality

They did an amazing job

Customer Service

Awesome

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I won’t go anywhere else! They are awesome!

My Experience

Car looks great! Thanks for making it easy and for being so kind so work with.

My Experience

Always such amazing service! They make an awful situation bearable when they are so easy to work with. Will always trust them with my vehicle!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you guys so much!! Super easy to work with, and my car looks absolutely amazing!!

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