Devoe Collision Center

4.7 (2,023reviews)
94%
1411 Solana Rd.,  Naples,  FL  34103
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Shop AssistantSparkles

In operation 58 years.

As your Collier County Certified General Motors Collision Center, we stand ready to assist you in getting your vehicle back on the road as quickly as possible. In addition to handling all GM makes, we are equipped to repair all makes and models, regardless of manufacturer.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car
Subaru

Reviews (2,023)

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Repairs were not complete when we came to get the car; items had to be redone

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I think they did an excellent job with the repair. Looks good as new!

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The repair took longer than expected but I understand it was because they had to order a part they couldn't determine on their initial inspection.

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Everyone was helpful and informative when I called to check on the status of my car.

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Excellent service

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Not ever. In fact, It will be my pleasure to give them a terrible google review.

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car returned with more problems than drop off. lost truck liner, auto open/close trunk no longer working, trunk and connection area for charger just laying in trunk upon return, tint on replacement window very poor job, needs to be redone, overall negative attitude by Julie during entire period, one month, that they had my Tesla.

Customer Service

Julie has a voice that does not belong in customer service. She is also rude, never gave me her email when I dropped off Tesla, did not call me with updates about car, it was ready at Tesla for a day, and when I called Julie to see if she had been notified, she barked at me, I told you I would call you when it's ready. I did not respond in kind. Mikey, when he got involved on 5/5, was equally as rude.

Likely to Recommend

Based on my first comment, I wouldn’t normally make any type of a deal about this, but I did call on two separate specific occasions and asked for the final bill. I was told two different numbers and then it went up another thousand dollars.

Repair Quality

I am 100% satisfied with the repairs. I thought they were done with high-quality and everything was put back together, which is great. I had filed an insurance claim. I have $1000 deductible, I had called three times to verify the cost of the repair since it was only supposed to be $1,062. I verified that said the car would be done by the end of the week, I called after they told me the car was ready. I re-verified what the cost was going to be since I canceled my insurance claim, she told me it would be around $1130 since they had to paint one of the parts, I think that’s fair. I said OK great. I came in to pick up the car on Tuesday after my conversation Monday midday and the bill was over $2100. I had to then contact the insurance company and submit the claim after I had removed the claim, my service rep apologized, and I explained to her that I had called three different times two to verify the exact amount after the work was done and it still changed. Not super happy with that, grateful that the work that they did looks excellent, they have done work for me in the past on a Maserati that I own. I’m not sure if I would come back.

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See first comment

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You were very helpful

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I always had dood experiences at DeVoe

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Great job but a little slow in getting the job.

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The staff was knowledgeable and experienced and extremely helpful. They made sure all issues for my car was taken care of. Thank you Julie

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My Experience

Thanks to Julie Golden and others.

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Excellent repair work

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good job satisfied

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Returned Clean