Gerber Collision & Glass - Naples/1851 Pine Ridge
In operation 85 years, 12 years at this location.
Gerber Collision & Glass - Naples/Pine Ridge Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
From beginning to end it was a fabulous experience .
Likely to Recommend - 5.0/5.0 -
Would highly recommend them quality work
Repair Quality - 5.0/5.0 -
Excellent service and quality work
Customer Service - 5.0/5.0 -
Very friendly and excellent service
Returned Clean
My Experience - 5.0/5.0 -
Great job thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Family member already using your company.
Repair Quality - 5.0/5.0 -
Did not know I needed an appointment. The two representatives that attended to me were Tina and Falcon. Very nice, professional, great PR. I was given a quote and time frame when car would be finished. When the best time would be to bring car. Representative kept in touch with text messages as to the progress of the car. Was able to pick up car one day early . Very reasonable in price. The men did an awesome job with my car . Thank-you guys. Given instructions on how to take care of the car due to it finishing. Tina and Falcon are great asset to Gerber Collision &Glass. Thank-you for all your help.
Customer Service - 5.0/5.0 -
Tina and Falcon are great asset to Gerber Collision & Glass. Very professional. Great PR.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everybody was very courteous and kept Me updated on the process of the repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff could not be more helpful, courteous and informative. Can not say enough about how nice they all are
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was amazing, it takes a great team to do great work!!! Thanks to you all!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Some people at you agency we're very bad at returning calls maintaining communication at travelers insurance
Customer Service - 3.0/5.0 -
Gerber was amazing. Travelers insurance leaves much to be desired.
My Experience - 5.0/5.0 -
Everyone did a great job. The front office staff was terrific. Always most helpful. Great people skills. Could not have done better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were so friendly, accommodating and did a wonderful job with my car. I looks brand new!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire experience-- quality of repair and customer service was outstanding
Customer Service - 5.0/5.0 -
see prior comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the smiling, welcoming, out going, and very helpful front office staff, they all know their jobs well and have fantastic customer service!! They go above and beyond to make your experience a good one with everything you are already dealing with...an accident, auto insurances, and doing what's best for the customer. The auto body mechanics/engineers do an amazing job!! A+ All the work was done right on schedule and we were informed every step of the way until the work was completed. Thank you GERBER ⭐️⭐️⭐️⭐️⭐️ Darla♡
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All steps of the repairs were explained clearly. Repairs were completed ahead of schedule. All staff were very helpful and knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team ! Shout out to Fallon, Tina and General Manager for going above and beyond to deliver my car back on the targeted day ! Quality work and exceptional team - thank you so much Stephanie V
Customer Service - 5.0/5.0 -
Great work - wished they cleaned the inside of my car but beyond that all is good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for such a nice job, and ahead of schedule. Keeping me apprized of the progress was comforting to know that all being done to get my car back to me.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and terrific repair work!
Customer Service - 5.0/5.0 -
Excellent!
My Experience - 5.0/5.0 -
Ana Alvarez