Caliber - Naples

4.8 (5,473reviews)
97%
1229 Airport Pulling Rd North,  Naples,  FL  34104

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,473)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls throughout the repair process. The timeliness of repairs frequently exceeds expectations, with many vehicles completed ahead of schedule. Customers are impressed by the attention to detail, including complimentary car cleaning and detailing services. The quality of workmanship is consistently described as excellent, with repairs making vehicles look brand new. While most experiences are overwhelmingly positive, some customers noted minor issues requiring return visits for adjustments or touch-ups.
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"... and call you to keep you informed about your car. They execute an excellent job on your car. They also clean your car. Perfect job! A++!" Read more
"The repair was perfect !!! My vwTaos 2024 looks like new again , thank you so much"
"Everything about my experience was superb"
"Absolutely amazing repair shop! Staff is extremely friendly and knowledgeable. My vehicle looks great. ..." Read more
"... business days. On Friday I picked it up at 2:00. The work was superb. They did it in two days. They cleaned the entire interior and exterior. They ..." Read more
"Two days before the due day"
"Done perfectly & even a few days before estimated! I hope I never get hit again but if I do you will ..." Read more
"It was actually done 2 days early"
"A week early!!"
"I was very impressed with the communication, turn around time hurried boy my request due to personal ..." Read more
"Amazing communication"
"Excellent communication. Gave an update every Mon., Wed. and Fri. First time I have had such excellent ..." Read more
"Yes the communication was the best!"

Likely to Recommend

Repair Quality

Great from start to finish.

Customer Service

Returned Clean

My Experience

All around great customer service

My Experience

Repair was completed in a quick manner! Dylan was very efficient & made process go smooth as can be!

My Experience

You did a wonderful job repairing my car. The work performed was perfect. My Tech, is that his job title, was outstanding Keeping me informed as to what stage my car was in. No surprises ! As a result my neighbor is bringing her car in. You do great work and it shows with the finished product.

My Experience

Carlos was the best, he got something out of my car after I dropped it off and even delivered my car to my house because I was working so much!

My Experience

My Experience

Carlos was great and very helpful! Surpassed our expectations!

My Experience

Working with advisor Carlos was great!

Likely to Recommend

Repair Quality

Work quality is really good. Very professional

Customer Service

Very nice and professional as well

Likely to Recommend

Professional, informative and kept us updated through the whole process. Good customer service.

Repair Quality

Customer Service

My Experience

Very efficient process and appreciated the updates from Carlos along the way.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m really satisfying,i give 5 stars

My Experience

Very happy with the results, always sad when my car is damaged I try so hard to be careful and when it is not my fault you folks brought it back to perfect!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team at Caliber did an amazing job. They were fast, efficient, and communicated the entire way to keep me in the loop. Dylam was great!! Highly recommend the Naples location!!

Likely to Recommend

Repair Quality

The Caliber team in Naples delivers a great experience for the guests. They were fast, efficient, and kept me in the loop while repairing my 2025 Explorer. Dylam was great to work with! They finished the repairs in a quicker timeframe and I was ecstatic to have my vehicle back! Would highly recommend this team and location! Thank you.

Customer Service

Excellent job!

Returned Clean

My Experience

Everyone was so nice. Work was done to perfection. Kept me aware of work they were doing. Thanks again. Will highly recommend you

Likely to Recommend

Repair Quality

Did a great job. Cannot even tell I had an accident.

Customer Service

Returned Clean

Likely to Recommend

I would highly recommend them

Repair Quality

What an awesome experience. From start to finish. They finish the job three days prior to the original schedule. Awesome job.

Customer Service

They didn’t have a job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent communication and timely great work!

Customer Service

Very professional and couteous

Returned Clean