Caliber - Naples

4.8 (5,476reviews)

97%

(239) 775-9100

1229 Airport Pulling Rd North, Naples, FL 34104

97%

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1229 Airport Pulling Rd North
Naples, FL 34104

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About Caliber - Naples

See Photos

1229 Airport Pulling Rd North
Naples, FL 34104

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (5,476)

Sort By:
Newest
Rating

4,687 Customers Rated

5 Stars

74.3% Complete

(4068)
4 Stars

6.1% Complete

(334)
3 Stars

1.7% Complete

(95)
2 Stars

1.1% Complete

(58)
1 Star

0.6% Complete

(33)
< 1 Star

1.8% Complete

(99)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, with repairs described as flawless, leaving vehicles looking brand new. The team receives high marks for proactive and frequent communication, including daily text and phone updates that kept customers informed at every stage. Timeliness is a standout strength, with numerous customers noting their vehicles were completed ahead of schedule. The welcoming and professional front desk staff, thorough repair work, complimentary vehicle cleaning, and seamless rental car coordination all contribute to an overwhelmingly positive experience. Some customers noted areas for improvement directly in their feedback, including more accurate interim completion updates, better attention to detail on certain repairs, and clearer communication between repair technicians and customer-facing staff.

Select to learn more

Timeliness
Communication

"The work was done much faster than expected. I was kept informed of the progress. The car was very clean ..." Read more

"I was very impressed with the communication, turn around time hurried boy my request due to personal medical necessity, customer service, warranty, and ..." Read more

"Repairs took longer"

"Done perfectly & even a few days before estimated! I hope I never get hit again but if I do you will ..." Read more

"The only problem I encountered was the promised date. First, it was Friday afternoon, and then Monday morning, and finally Monday afternoon"

"I liked the level of communication I received about my repair. I felt completely up to date on all the ..." Read more

"Excellent communication. Gave an update every Mon., Wed. and Fri. First time I have had such excellent ..." Read more

"... Monday. So yes—the original Promise date was met—but the interim updates were not helpful and in fact frustrating" Read more

"Really good team working there …they communicate well and everyone that works there is very kind and knowledgeable and friendly. I was ..." Read more

"Yes and no, could have been more communication"

Timeliness
Communication

Timeliness
Communication

"The work was done much faster than expected. I was kept informed of the progress. The car was very clean ..." Read more

"I was very impressed with the communication, turn around time hurried boy my request due to personal medical necessity, customer service, warranty, and ..." Read more

"Repairs took longer"

"Done perfectly & even a few days before estimated! I hope I never get hit again but if I do you will ..." Read more

"The only problem I encountered was the promised date. First, it was Friday afternoon, and then Monday morning, and finally Monday afternoon"

"I liked the level of communication I received about my repair. I felt completely up to date on all the ..." Read more

"Excellent communication. Gave an update every Mon., Wed. and Fri. First time I have had such excellent ..." Read more

"... Monday. So yes—the original Promise date was met—but the interim updates were not helpful and in fact frustrating" Read more

"Really good team working there …they communicate well and everyone that works there is very kind and knowledgeable and friendly. I was ..." Read more

"Yes and no, could have been more communication"

Julianne (BMW owner) reviewed 8/3/26

Carlos was the best, he got something out of my car after I dropped it off and even delivered my car to my house because I was working so much!

Carlos was fantastic

Aquiles (Dodge owner) reviewed 8/3/26

Any body my friends

Great work Perfect timing

Lee (RAM owner) reviewed 8/3/26

Working with advisor Carlos was great!

Excellent work and staff

Paola (Toyota owner) reviewed 8/3/26

Repair was completed in a quick manner! Dylan was very efficient & made process go smooth as can be!

Betty (Toyota owner) reviewed 8/3/26

2nd time for us.

Jackie was great and love what they did to my car..

Excellent

David (Honda owner) reviewed 8/3/26

Jehu (Nissan owner) reviewed 8/3/26

Brad (Hyundai owner) reviewed 8/2/26

Great from start to finish.

Kenneth (Land Rover owner) reviewed 8/1/26

All around great customer service

Joan (Buick owner) reviewed 7/31/26

You did a wonderful job repairing my car. The work performed was perfect. My Tech, is that his job title, was outstanding Keeping me informed as to what stage my car was in. No surprises ! As a result my neighbor is bringing her car in. You do great work and it shows with the finished product.

Francesca (Toyota owner) reviewed 7/30/26

Carlos was great and very helpful! Surpassed our expectations!

Michael (Toyota owner) reviewed 7/30/26

Work quality is really good. Very professional

Very nice and professional as well

Suzette (Lincoln owner) reviewed 7/30/26

Professional, informative and kept us updated through the whole process. Good customer service.

Scott (Chevrolet owner) reviewed 7/30/26

Very efficient process and appreciated the updates from Carlos along the way.

Joseph (Toyota owner) reviewed 7/28/26

I’m really satisfying,i give 5 stars

Gary (Kia owner) reviewed 7/28/26

Very happy with the results, always sad when my car is damaged I try so hard to be careful and when it is not my fault you folks brought it back to perfect!

Larry (Chevrolet owner) reviewed 7/27/26

Bethany (Kia owner) reviewed 7/26/26

Sarah (Ford owner) reviewed 7/24/26

The team at Caliber did an amazing job. They were fast, efficient, and communicated the entire way to keep me in the loop. Dylam was great!! Highly recommend the Naples location!!

The Caliber team in Naples delivers a great experience for the guests. They were fast, efficient, and kept me in the loop while repairing my 2025 Explorer. Dylam was great to work with! They finished the repairs in a quicker timeframe and I was ecstatic to have my vehicle back! Would highly recommend this team and location! Thank you.

Excellent job!

Colleen (Lincoln owner) reviewed 7/24/26

Everyone was so nice. Work was done to perfection. Kept me aware of work they were doing. Thanks again. Will highly recommend you

Did a great job. Cannot even tell I had an accident.

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Caliber - Naples

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Naples

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (5,476)

4,687 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?