Caliber - Bonita Springs

4.9 (5,615reviews)
98%
24901 Old 41 Rd,  Bonita Springs,  FL  34135

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,615)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as restoring vehicles to like-new condition. Communication stood out as a major highlight, with customers appreciating daily text updates and proactive status notifications throughout the repair process. Timeliness was another strong point, as many customers noted their vehicles were completed ahead of schedule. A few customers pointed out areas for improvement directly in their comments, including occasional paint matching concerns, interior cleanliness after repairs, and isolated instances where communication could have been more consistent toward the end of the repair process.
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"Caliber Collision did an outstanding job repairing my automobile after it was invoved in an accident!"
"Amazing the best Ive had here in Fort MyersEsteroNaples!"
"An overall stellar experience! The repair work was superb quality and done promptly. The staff were friendly, helpful, and very professional. ..." Read more
"I was completely impressed with their professionalism and customer service."
"Excellent customer service. The staff was professional and helpful. I received my vehicule earlier than expected, and ..." Read more
"I actually received my car about 8 days before I expected it to be completed."
"... like it came off of a showroom very nice job and I got it back 5 days before the time I was given thank you" Read more
"... and kept me informed thoughout the process. I even received my vehicule earlier than expected, which was greatly appreciated. They also took care of returning the rental car ..." Read more
"This company was as good as it gets! Speedy, informative, and professional!"
"Wish it would have taken longer and been done well"
"I was kept in contact with Caliber Collision throughout the entire time my car was with them."
"I was amazed at how well they kept me informed about the progress of the repairs with almost daily contact. I felt ..." Read more
"The communication throughout the whole process was excellent."
"... Caliber Collision was one of peace of mind. I was texted on a regular basis with updates on my vehicles progress. Everyone there made the entire process from dropping ..." Read more
"I was never sent the written estimate as I wanted when I dropped the vehicle off."

My Experience

All personnel was excellent. Polite and courteous.

My Experience

Excellent repair Worked with Insurace making sure claim correct Kept me advised Will use again if needef

Likely to Recommend

Well done

Repair Quality

Very satisfied Followed the claim directly Stayed in touch with insurance Kept me posted with progress Will us again as needed

Customer Service

Returned Clean

My Experience

My Experience

My Experience

The service was excellent and all the people were very helpful especially service advisor Dylan

My Experience

My Experience

The receptionists and our service representative were truly outstanding. The whole process was extremely well organized and explained. The work on the car was great and done in a timely manner. I would never go anywhere else.

My Experience

Cara was very professional and kept me informed throughout the process

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This my second repair on this vehicle. No one else will ever work on it.

Repair Quality

Customer Service

Returned Clean

My Experience

The entire experience with Caliber Collision was excellent from start to finish. The receptionist was very friendly, professional, and helpful, and made the process easy and pleasant. The technician also did an excellent job with the repair. Everything was handled professionally, and I was very satisfied with the quality of the work and the customer service. Thank you to the entire team for a great experience!

My Experience

Everything came out perfectly and the staff were so kind.

My Experience

My Experience

Likely to Recommend

Repair Quality

Cara is the absolute best. I wouldn’t go anywhere else after this experience. My car was done in a little over a week and she kept me up to date constantly. Amazing experience. Thank you for fixing my car.

Customer Service

Amazing

Returned Clean

Likely to Recommend

Repair Quality

Caliber was excellent they communicated well throughout the process and completed the job thoroughly.

Customer Service

Communicated well through out the process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Christina was wonderful from start to finish!

Customer Service

Loved the text updates!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My tank was full when I dropped it off. 1/4 was gone. I brought back my rental with a full tank of gas as instructed. I expected the car to be washed and inside cleaned as a courtesy.

Customer Service

Returned Clean