Caliber - Bonita Springs

4.9 (5,602reviews)
98%
24901 Old 41 Rd,  Bonita Springs,  FL  34135

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,602)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as restoring vehicles to like-new condition. Communication stood out as a major highlight, with customers appreciating daily text updates and proactive status notifications throughout the repair process. Timeliness was another strong point, as many customers noted their vehicles were completed ahead of schedule. A few customers pointed out areas for improvement directly in their comments, including occasional paint matching concerns, interior cleanliness after repairs, and isolated instances where communication could have been more consistent toward the end of the repair process.
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"Caliber Collision did an outstanding job repairing my automobile after it was invoved in an accident!"
"Amazing the best Ive had here in Fort MyersEsteroNaples!"
"An overall stellar experience! The repair work was superb quality and done promptly. The staff were friendly, helpful, and very professional. ..." Read more
"I was completely impressed with their professionalism and customer service."
"Excellent customer service. The staff was professional and helpful. I received my vehicule earlier than expected, and ..." Read more
"I actually received my car about 8 days before I expected it to be completed."
"... like it came off of a showroom very nice job and I got it back 5 days before the time I was given thank you" Read more
"... and kept me informed thoughout the process. I even received my vehicule earlier than expected, which was greatly appreciated. They also took care of returning the rental car ..." Read more
"This company was as good as it gets! Speedy, informative, and professional!"
"Wish it would have taken longer and been done well"
"I was kept in contact with Caliber Collision throughout the entire time my car was with them."
"I was amazed at how well they kept me informed about the progress of the repairs with almost daily contact. I felt ..." Read more
"The communication throughout the whole process was excellent."
"... Caliber Collision was one of peace of mind. I was texted on a regular basis with updates on my vehicles progress. Everyone there made the entire process from dropping ..." Read more
"I was never sent the written estimate as I wanted when I dropped the vehicle off."

Likely to Recommend

Repair Quality

Cara is the absolute best. I wouldn’t go anywhere else after this experience. My car was done in a little over a week and she kept me up to date constantly. Amazing experience. Thank you for fixing my car.

Customer Service

Amazing

Returned Clean

Likely to Recommend

Repair Quality

Caliber was excellent they communicated well throughout the process and completed the job thoroughly.

Customer Service

Communicated well through out the process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Christina was wonderful from start to finish!

Customer Service

Loved the text updates!

Returned Clean

My Experience

Cara was very professional and kept me informed throughout the process

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My tank was full when I dropped it off. 1/4 was gone. I brought back my rental with a full tank of gas as instructed. I expected the car to be washed and inside cleaned as a courtesy.

Customer Service

Returned Clean

My Experience

Excellent from beginning to end!!

Likely to Recommend

Repair Quality

Excellent all around

Customer Service

Super!

Returned Clean

My Experience

Really appreciate the daily updates from Cara. I always knew what was going on and expectations of timing. Very easy process to have vehicle repaired. Could not have been easier. Highly recommend. Thanks!

Likely to Recommend

Repair Quality

Very good communication. Made the process very easy.

Customer Service

Very good communication. Made the process very easy.

Likely to Recommend

Already recommended to family and friends

Repair Quality

I had Cara helping me out with my replacement bumper and I couldn’t be happier. Communication was steady and they even finished a day early. I’m thankful for the team. Thank you so much.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Prompt service. We were kept informed of the progress of the repairs and the project was completed well ahead of the expected date.Highly recommended.

Likely to Recommend

Highly recommended

Repair Quality

Prompt and satisfactory service. Reasonable repair costs.

Customer Service

Excellent repair job

Returned Clean

My Experience

Great job always. And done early! Thank you team :o)

My Experience

#1 in customer service, repair quality, timely completion, atmosphere, cleanliness and all staff that I interacted with. I will enthusiastically recommend you to anyone who is in need of your services.

Likely to Recommend

Repair Quality

Beautiful finished product.

Customer Service

All staff I encountered were top notch.

Returned Clean

My Experience

The car looks great period service was excellent period you kept me informed the whole way period Kyle looks better than ever period thanks

Likely to Recommend

Friend had car in twice and he was very satisfied each time. That is why I went to Caliber

Repair Quality

Things were done very efficiently. The repair was quickly authorized with Geico. Estimate of time repair would be done was right on the button. Very satisfied with the results. When I picked up the car it looked just like it did when I purchased it. Daily progress on the car was sent to me. I would rate it as 10+

Customer Service

Complete estimate was given for all work and supplies. Everyone was very easy to deal with and the work done was excellent

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Dillon was great to work with

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Your place is amazing and your work is terrific.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean