Caliber - Lehigh Acres

4.9 (4,178reviews)
98%
508 Sunshine Blvd N,  Lehigh Acres,  FL  33971

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,178)

Customers say
Overall Customer Satisfaction
Customers consistently praised the repair shop for its outstanding service quality, clear communication, and impressive timeliness. Many highlighted how thoroughly they were kept informed throughout the entire repair process via text messages, calls, and emails. Repairs were frequently completed ahead of schedule, which customers found to be a pleasant and appreciated surprise. The front desk staff received repeated compliments for their friendliness and helpfulness. Quality of repairs was widely celebrated, with many customers noting their vehicles looked brand new upon return. A small number of customers noted areas for improvement, including occasional issues with missing parts, paint matching, and interior cleanliness upon vehicle return - feedback shared directly by customers themselves. Overall, the vast majority expressed high satisfaction and a strong willingness to recommend the shop to friends and family.
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"... was kept informed throughout the entire process. The work was done ahead of schedule. The car looks amazing. I would say it look better than it did before the ..." Read more
"Caliber Collision did an amazing job with my vehicle. Everything was completed quickly and efficiently. I actually received my car almost two weeks earlier ..." Read more
"... They were quick to return my vehicle and man o man it looked better picking it up then it did when I bought the car !" Read more
"My vehicle was ready two days earlier than the anticipated timeframe. Amazing and great service!"
"... vehicle was ready, washed and looking brand new again a week ahead of scheduled completion." Read more
"Repairs were perfectly done. Work was completed earlier than expected. Friendly professional service."
"Excellent job,and I got my vehicle 2 weeks ahead of schedule"
"Truck repair was quicker than anticipated and was kept in the loop of every step of the way."

My Experience

My car came out clean

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Repair Quality

Customer Service

My Experience

Needed the rental untill payday, repair shop informed my insurance the vehicle was ready for pick canceling my rental car, upon pick up i was informed I would need to bring the vehicle back to have an additional part put on resulting in additional time off work. All this when they could've kept the vehicle untill the part came in and I could kept the rental and my vacation time, a win win...

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Repair Quality

Had concerns my car was driving a Lil different like the driver side was a Lil harder than normal

Customer Service

My Experience

I was very pleased with the short time it took for repairs. I received daily updates on the progress of repairs and estimate of completion. Lifetime warranty on parts and work done was included.

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Repair Quality

Customer Service

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Repair Quality

Y’all did a great job. I realize it took some time to find the rocker panel once we receive the rocker panel. It was only a couple days till the job was completed. Thanks to Cody. The job was done very professionally.

Customer Service

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Customer Service

My Experience

My Experience

Exelent job and very fast

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Repair Quality

Customer Service

Profecional

Returned Clean

My Experience

The service provided was excellent and the staff was friendly and helpful. Thanks

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I recommend this place very professional

Repair Quality

Good job and excellent personal. The best everything

Customer Service

Excellent

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Repair Quality

Customer Service

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Repair Quality

Mike was a complete professional. He kept in contact with during the repair process. I will definitely recommend this establishment.

Customer Service

My Experience

Todo perfecto

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Repair Quality

No se lo recomiendo ni a un enemigo

Customer Service

No se lo recomiendo ni a un enemigo

Returned Clean

My Experience

My entire experience working with Caliber Collision was wonderful, from start to finish...when I picked it up after completion, it was fully clean inside, and they even gave my Dorothy a bath! But...let's talk about Mike Sutherland...he is a wonderful person. He gave me updates throughout the process, has a great personality, and even laughs at my sense of humor! You need to do everything it takes to KEEP HIM...he is a cornerstone of your business, and treated me, a person obviously having issues, like a queen. Thanks Mike, keep being the wonder you are! 🏆👌☺️

Likely to Recommend

Repair Quality

Superior work and they get the job done right. I’m extremely happy with the work that they did and I really can’t believe how quickly they did it. And my daughter loved that they even washed and vacuumed the car.. they are definitely on my referral list. Big thumbs up.

Customer Service

Above and beyond amazing work and we even got the vehicle back more than a week ahead of time. I’m definitely referring them to my friends and family. Big thumbs up. And my daughter loved it because they even washed and vacuumed the car for her.

Returned Clean

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Customer Service

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I will definitely recommend Caliber to anyone that would ask me for a good Collision repair place

Repair Quality

I highly recommend Caliber Collision.Vehicle looks great. David was my advisor and took care of everything very professionally.

Customer Service

Excellent on communicating step by step on the vehicle repair process.

Returned Clean

My Experience

Cody was very professional and courteous, clearly explained everything to me and provided updates. The girls at the front desk were very welcoming too. Very pleased, no complaints.

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Customer Service

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My parents have used caliber and now I have, I trust their process

Repair Quality

The quality of the repair made the car look new

Customer Service

Cody made me feel heard and acknowledged all my concerns.

Returned Clean

My Experience

Everything from getting an estimate completed to picking up was smooth and fast. The work done was great and would definitely recommend caliber to anyone i know

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Repair Quality

Customer Service