Caliber - Lehigh Acres

4.9 (4,105reviews)
98%
508 Sunshine Blvd N,  Lehigh Acres,  FL  33971

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,105)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlighted that they were kept informed throughout the entire repair process via calls and text messages, often receiving their vehicles ahead of the promised date. The quality of repairs was frequently described as exceptional, with vehicles returned looking brand new. Customers appreciated the professionalism, friendliness, and attentiveness of the entire staff. A few customers noted minor concerns such as incomplete parts installation, paint quality issues, or cleanliness upon vehicle return, reflecting areas where customers felt improvements could enhance the overall experience.
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"... They were quick to return my vehicle and man o man it looked better picking it up then it did when I bought the car !" Read more
"... every stage. They even finished ahead of schedule. My Mini Countryman look better than it did before the accident. Very impressed with the outcome." Read more
"... Completely satisfied with the repair shops personnel. The quality of the repair was excellent." Read more
"... Everything was completed quickly and efficiently. I actually received my car almost two weeks earlier than expected, and I absolutely love the results!" Read more
"My vehicle was ready two days earlier than the anticipated timeframe. Amazing and great service! Excellent service, ..." Read more
"Excellent job,and I got my vehicle 2 weeks ahead of schedule Excellent work and I got my vehicle 2 weeks ahead ..." Read more
"Repairs were perfectly done. Work was completed earlier than expected. Friendly professional service."
"... vehicle was ready, washed and looking brand new again a week ahead of scheduled completion." Read more

My Experience

David was great, kept me updated on the vehicle at all times and answered any questions I had. Very professional!

Likely to Recommend

Repair Quality

David was amazing kept me informed and updated on the vehicle every step of the way:

Customer Service

Returned Clean

My Experience

El trabajo quedó bien , gustó muchas gracias por su atencion

My Experience

Everything about my service went efficiently well. Mike Sutherland was my claim adjuster, he explained all the details that are involved in the repairs, I received several updates, he answered all my question's. Very reliable and assuring company. Very satisfied.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car runs and looks great. Thank you. 👍🏼👍🏼

Customer Service

Very professional

My Experience

Caliber is a very special place to have a vehicle repaired back to how it was when it was before anything happened to it.

My Experience

I felt in safe hands throughout the whole process. The staff kept me communicated in regards to a timeline of when my vehicle would be ready and expectations were Matt. They completed my car in a timeline manner even finished early. And I was very satisfied.

My Experience

The team did an outstanding job on my 2018 Jeep Grand Cherokee Limited. It looks like it was never damaged and they washed it good. Thank You for an amazing job.

My Experience

Cody was exceptionally helpful and always goes above and beyond with customer service. All of the employees have always been kind and courteous! Unfortunately this is the third time I have had to have my vehicle repaired and I’ve chose Caliber Collision each time because of the customer service and quality of work.

Likely to Recommend

Repair Quality

Overall had a great experience. They were very quick and efficient. Made my repair very easy.

Customer Service

David was able to answer all my questions. I would definitely recommend

Likely to Recommend

Repair Quality

Awesome staff Cosy was excellent

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

David was very nice he kept me updated on my repairs. All the staff was very friendly. I hope I don't need to come back if I do you will be my first choice. THANK YOU MY CAR LOOKS LIKE IT DID BEFORE THE ACCIDENT.

Likely to Recommend

Repair Quality

Very satisfied with the work that was done.

Customer Service

Everyone was very nice and polite.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Cody was excellent! He kept me up to date on everything happening during the repair process! When it was time to pick up, he took the time to walk around the vehicle describing all work that has been done and answering my questions

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They were awesome they kept me up to date on everything they were amazing

Customer Service

Likely to Recommend

Repair Quality

Mike was great always kept me informed about car. Office was pleasant. And they finished within a week.

Customer Service

Likely to Recommend

Repair Quality

I had an excellent experience with the Collision Repair Center! They did an amazing job repairing my vehicle. The manager took the time to walk me through the entire process and made sure I understood everything. The customer service was outstanding, and everyone was professional, helpful, and courteous. I truly appreciate the great work and excellent service. I highly recommend them! Marie laurore

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

100% recomendado buen trato, puntualidad y profesionalidad

Customer Service

Buen trato y dispuestos a resolver nuestras duda

Likely to Recommend

Repair Quality

I had a great experience with Caliber Collision! From start to finish, they did an amazing job repairing my vehicle after an horrible car accident and making the whole process as smooth as possible. Mike was especially great about keeping me informed throughout the entire process and always made sure I knew what was going on with my vehicle. The communication and customer service were excellent, and the work was done beautifully. I’m very happy with the results and would definitely recommend Caliber Collision to anyone needing repairs!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean