Caliber - North Fort Myers

4.9 (1,739reviews)
98%
1490 Brown Rd,  North Fort Myers,  FL  33903
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In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (1,739)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, showroom-quality, and completed as if the vehicle had never been damaged. Communication was a standout strength, with customers highlighting proactive text and call updates throughout the repair process, making them feel informed and at ease. Timeliness was another major highlight, as many customers noted their vehicles were completed ahead of schedule, often days or even weeks early. A few customers noted areas for improvement directly from their comments, including concerns about incomplete repairs, parts not being ordered before vehicle drop-off causing delays, and isolated issues with cleanliness or missing items upon pickup. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... genuinely care about their customers. As for the repairs—top notch. They replaced, repaired, and repainted the rear end of my vehicle, and it honestly looks better than ..." Read more
"... stressful and convenient for me. Most importantly, the repair work on my vehicle looks fantastic. The quality of the work and attention to detail truly ..." Read more
"... definitely not something you see much of anymore. Their work ethics go above and beyond! Corporate should consider using this location to ..." Read more
"Highly professional, clean repair area and completed repair in a very timely manner."
"... marked them. I was really impressed by their service. They even finished it sooner than expected! That was great! They kept us informed every step of the process. ..." Read more
"Ahead of the estimated time and in perfect condition. Also great customer service."
"... accident happened! Caliber Collision was amazing at keeping me informed during the whole repair. I appreciate you all so much for keeping my mind ..." Read more
"... received from the instant I chose Caliber Collision. The communication was next level and they finished a day early and my car looks brand new. I could not be more happy ..." Read more
"... the service from the drop off experience, through multiple repair status updates, and coffee when I came to retrieve it, I hope I do not need to ever have to return again!! ..." Read more

My Experience

I loved how everyday They told were my car was in progress.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Work well done, on schedule, and the people are very pleasant to deal with, first class company, would definitely use them again

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great experience!

Customer Service

Great experience

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you all . You were great

Likely to Recommend

Repair Quality

You were great thanks

Customer Service

Very good best I’ve had in a long time

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I had a great experience at Calliber Auto Collision North Fort Myers! Everyone was Professional, friendly and made the process easy. A special thank you to Erica at the front desk.she was absolutely amazing! She was welcoming, helpful and kept me informed throughout the whole process. Overall customer service was top notch and very happy with the whole experience! I will definitely recommend Caliber Auto Collision.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Absolutely would refer friends.

Repair Quality

Polite, professional, guaranteed work.

Customer Service

Great customer service. Keep me informed the entire journey.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing customer service from all of the staff! It's the 2nd time I have used them and most certainly will use them in the future!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Prompt and expedient service. Would highly recommend this company for repairs.

My Experience

They let me know what was going on when they expected to be finish! They communicated very well! They did an awesome job to my car! I am really happy with yall work!

My Experience

They kept me in the loop with what was happening with the car. Everyone was kind! Car looks like new. Grateful for their expertise.

Likely to Recommend

Absolutely Shared with my friends, as we we going along, how appreciative I was of CC

Repair Quality

Customer Service

Exceptional

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gr8 all around, couldn’t be happier!🐬👍🤠

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very pleased with the communication throughout the entire process. The whole situation is stressful and I felt like this was one thing I didn't need to worry about

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

I already took this test,, !!!!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Everyone was super nice

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Kept informed and it is a pleasure to deal with them!!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The car looks like new. Caliber service was great. The repair was done on time and my car came back detailed like new.

Customer Service

Personnel kept me well informed about the progress.

Kept me Informed?

Yes

Ready on Time?

Yes

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