Gerber Collision & Glass - Estero
In operation 85 years, 11 years at this location.
Gerber Collision & Glass - Estero offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
It looks great- there is a spot on the bumper where paint dripped but I’m not going to have it repainted
My Experience - 0.0/5.0 -
Still have not gotten my vehicle back, and this process has taken almost 2.5 months. I kept being told this week and then pushed to the next and then the next. Then mysteriously one of my cameras aren’t working and now not only do I have to wait for that but it’s possibly my problem.
My Experience - 5.0/5.0 -
The staff was very professional and the results were excellent, so far.
My Experience - 5.0/5.0 -
Excellent work on the repair and wonderful communication thru the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent and timely service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
mistakes were made, it took way too long and communication was not great. the girl in charge of making calls about updates I feel was doing her best, but, behind the scenes they were goofing up left and right.
Customer Service - 0.5/5.0 -
thats a whole other story!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
did a great job just not to see you for a while if no one hits me again
Customer Service - 5.0/5.0 -
good job
Returned Clean
My Experience - 5.0/5.0 -
Communication was excellent through the entire process and our Lexus was ready to roll two days early. Second time we have used Gerber Collision in one year.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for doing such a great job repairing our car. Everything was done to perfection. We especially appreciated the constant communication that we had during the repair work.
Likely to Recommend - 5.0/5.0 -
It’s a tent all the way
Repair Quality - 5.0/5.0 -
I worked in a large collision repair shop for 30 years. My experience with Gerber was outstanding. With my 30 years experience the repair is undetectable. Everything is restored to factory.
Customer Service - 5.0/5.0 -
It’s difficult for me to imagine how that it could be improved.
Returned Clean
My Experience - 0.0/5.0 -
I was there for a new wheel/tire/alignment, and told 1-2 days. no parts were ordered until day 3 and then they needed extra brackets and a step. On that third day, they told me they needed to keep it over the weekend, then Monday if not, Tuesday I could have the car back. Still heard nothing from them by Tuesday and had to call 3 times just to see when I could pick up the vehicle. Then I was told that it still wasn't ready and had to pick it up the following day. It ended up being that afternoon the next day. It was a total of 8 days in the shop. That was a ridiculous amount of time for what it was. No collision or dents and no paint needed. The parts should've been ready and everything should've been in the original estimate. All that was changed was those brackets and step and the price went from 1700 in the estimate to 3200 total.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
it took 8 days when originally told a couple
Customer Service - 3.5/5.0 -
kept telling me they were car with an update and did not and kept giving me different time frames
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!! Good communication.
Customer Service - 5.0/5.0 -
Good communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
The vehicle had to be returned for multiple defects following repair. It was evident that proper quality control was not applied. Even though drop off time was arranged, the rental vehicle was delayed in terms of the pick up time.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great results, great team, great communication!!