Gerber Collision & Glass - Ft. Myers/12791 Metro

4.9 (6,219reviews)
98%
12791 Metro Pkwy,  Fort Myers,  FL  33966

Gerber Collision & Glass - Fort Myers/12791 Metro offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (6,219)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs that left vehicles looking brand new, with many noting their cars appeared cleaner and more polished than when dropped off. The team received strong recognition for professionalism, friendliness, and expertise throughout the repair process. Communication was highlighted as a standout strength, with frequent text updates and proactive outreach keeping customers informed every step of the way. Timeliness was another key positive, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement directly, including occasional delays due to parts availability, minor workmanship touch-ups needed upon pickup, and inconsistent front desk interactions. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop to others.
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"... amazing experience with Gerber Glass and Collision! They did an absolutely wonderful job repairing my car, and I got it back feeling like new. The repair process ..." Read more
"Repair work was good. More than that i didnt recognize my car when you brought it out. It looked like a brand new car so clean & shiny. ..." Read more
"... everything and keeping me informed the entire process. The repairs were also done exceptionally. Great experience overall." Read more
"Outstanding efficiency and craftsmanship. Excellent personnel. Highest rating."
"The staff was professional and accommodating. The work was perfect and done in a timely manner. I was updated daily about the progress."
"... happy with the work that Gerber Collision did for me. They even had my car back a week earlier than expected. Great company." Read more
"Car ready earlier then expected"
"10 days seemed like a long time for the repairs needed."
"I just think the repairs took longer than necessary. Overall, the repairs are pretty good."
"Before by a month"
"... Gerber that we interacted was highly professional. Daily communication was focused and avoided any surprises at the end. Workmanship was top notch." Read more
"100% I loved the updates. Good or bad I got a text message. Communication was fantastic."
"had a great experience and a timely repair. Communication was the bomb👍"
"A little glitch in communications on length of job, but other than that, a perfect 10!"

My Experience

Quick and attentive service. Lindsay G is professional.

My Experience

My Experience

Great professional job

Likely to Recommend

Repair Quality

They did a great job and they were always in contact with me for updates

Customer Service

My Experience

Nicole was great in keeping me informed with the repairs of my Vehicle. My car looked really good.

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Repair Quality

Customer Service

My Experience

Good day service

My Experience

My Experience

Gilbert made sure everything was fixed and completed with top-notch quality! The customer service was absolutely amazing, and everything was taken care of in a very timely manner. I couldn’t be happier with the service I received. Thank you, Gilbert, for doing such an outstanding job!

My Experience

Likely to Recommend

Great company! They have exceeded our expectations on two occasions.

Repair Quality

Amazing service. Gerber replaced the cracked part of our Subaru Forester tailgate in two days! The repair, including matching the paint, was flawlessly done. Great customer service, friendly staff, professional detailing (they even washed the car); we couldn't be more pleased.

Customer Service

See previous comments

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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I would certainly recommend Gerber to friends in the nearby Fort Myers community.

Repair Quality

The repair work was completed in a timely manner.

Customer Service

Both Gil and Sherry at the Shop were friendly and polite.

Returned Clean

My Experience

Excellent service and communication from start to finish. Thank you

My Experience

My Experience

Excellent communication and great quality of work.

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Repair Quality

Customer Service

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Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Buen trabajo 👍.

Repair Quality

Excelente atención, muchas gracias.

Customer Service

Excelente atención, muchas gracias.

Returned Clean

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Repair Quality

Customer Service

My Experience

Pleasant and efficient. Who could ask for more!

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Repair Quality

Customer Service