Gerber Collision & Glass - Ft. Myers/13081 Metro

4.9 (7,337reviews)
97%
13081 Metro Pkwy #1,  Fort Myers,  FL  33966
See Photos
Instant Estimate
Book Appointment

Gerber Collision & Glass - Fort Myers/13081 Metro offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (7,337)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including regular text and phone updates throughout the repair process. Timeliness is a recurring highlight, with numerous customers pleasantly surprised by early completions. Front desk staff are frequently commended for their warmth and professionalism. A small number of customers noted areas for improvement, including more consistent communication updates and ensuring all repair details are addressed before vehicle return, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
Select to learn more
"My vehicle looks great, they did an excellent job"
"... phone calls during the week my car was being fixed. The car looks great and you would never know it had been damaged. I would highly recommend the Gerber Collision Shop ..." Read more
"... GLASS & COLLISION DID A FANTASTIC JOB ON MY VEHICLE. THE WORK WAS EXCELLENT AND EXPEDIET!" Read more
"... anyone who needs to have their vehicle repaired. They did an outstanding job." Read more
"My new bumper has a ding on it & no one has called me regarding when I can drop it off"
"It was early which worked out great for me!"
"very efficient service. Had my car repaired in 4 days."
"I am extremely happy with your services. The turnaround time on my car repair was an amazing 2 days! Your staff is friendly and efficient. I was blown ..." Read more
"The collision experts were very professional and completed the work on my vehicle very quickly."
"The only problem was the time you had my car - 2 weeks. I did not have a rental and was lost without transpertation"
"... and the repair. The process was explained well and I was kept informed, via text on Tuesdays and Thursdays, during the repairs done to my car. I am impressed ..." Read more
"Communication was awesome. I knew everything that was going on during the entire process. Everyone was very professional. ..." Read more
"Love the daily text messages about the status of the car. It helped me know whats going on and I didnt feel ..." Read more
"Gerber kept me in the loop through every step of the process. From dropping the car off, to picking it up. And ..." Read more
"... times in a day. When I would call back, crickets. Very poor communication by service rep about progress with my car" Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone is welcoming and pleasant to work with. My car looks great and it was ready earlier than expected. This shop is awesome!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Excellent process, communications and repairs

Repair Quality

Fast, organized, and great quality work

Customer Service

Informed us regularly

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The job Gerber collision did was unmatched I have never seen such impeccable work and Brenna Franco is exactly who this company needs to be the face in Fort Myers - she was friendly, extremely knowledgeable and helpful beyond compare - because of her and that store I will be sure to direct anyone that needs car repairs in Gerber’s direction

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Have already shared our positive experience with friends,

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service and excellent customer support

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I love how they left it like nothing happened to it!

Customer Service

Amazing

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Communication was awesome. I knew everything that was going on during the entire process. Everyone was very professional. The adjuster was absolutely amazing. She really knows what she is talking about. I would really like to thank everyone, especially the workers I did not see.

Likely to Recommend

Repair Quality

Top of the line service.

Customer Service

Top of the line service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

looks great

Likely to Recommend

Repair Quality

great job

Customer Service

very nice

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

TOTAL BILLED DOUBLED FROM THE INITIAL ESTIMATE

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would definitely recommend Gerber collision and glass to anyone who needs to have their vehicle repaired. They did an outstanding job.

Repair Quality

Gerber collision off of Metro did an excellent job and repairing my car. They were professional unkind and considerate. They did an amazing job at repairing my vehicle and they did it in very quick time. I couldn’t be more pleased with the results. I would recommend the shop to anybody.

Customer Service

Customer service was excellent. They couldn’t have done a better job of making. The whole situation goes so well and so easy.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I would definitely recommend Gerbert to anyone. I know who needs a repair. Thank you so much.

Likely to Recommend

Repair Quality

Totally satisfied

Customer Service

Great

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 7,337

Nearby Gerber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Fort Myers  |  33966