Crash Champions #0187 Fort Myers

4.9 (3,420reviews)
96%
12490 Metro Parkway,  Fort Myers,  FL  33966

In operation 11 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,420)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as flawless, seamless, and exceeding expectations. Many highlight that vehicles were returned cleaner than expected, often fully detailed inside and out. Communication stands out as a top strength, with customers appreciating daily or regular text and email updates that kept them informed throughout the repair process. Timeliness is another recurring highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including occasional delays, parts availability issues, and isolated concerns about attention to detail on specific repairs. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
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"My car looks great! The paint matches perfectly, the car was left clean and not a hint that there was any damage. Crash Champions ..." Read more
"... owner came out to make sure we knew what was done. The repair was done beautifully. You could not see where repair was done. They even detailed vehicle ..." Read more
"The absolute best experience I've ever had with a body shop."
"Excellent service.. prompt service Attention to detail Excellent reminders thru text sent out every few ..." Read more
"It was finished several hours before it had been promised."
"My car looks brand new! The repairs are perfect. And it was done early!!! And thank you to the team for cleaning the inside ..." Read more
"A week ahead of schedule."
"... recommending Crash Champions to everyone I know. This was such a quick and smooth experience of getting my car fixed after an accident." Read more
"... my Toyota. Everyone was friendly and helpful. And they finish the repair three days early. Excellent company." Read more
"The best communication ive seen from any company ive ever had to deal with"
"I felt very informed through the entire process. The text messages were my favorite part and it made ..." Read more
"The communication throughout the process was excellent and greatly appreciated. Most businesses forget this ..." Read more
"I can't believe how efficient, communicative and quickly they were able to get my repair finished. They truly went above and ..." Read more
"They were very professional. Communication was great. They informed me almost everyday what they were doing to the car . Crash collision ..." Read more

My Experience

The car looks great. The work is impeccable. The entire staff is wonderful, so friendly and efficient. Your customer service is top notch. I would recommend your company to everyone.

Likely to Recommend

Repair Quality

Would highly recommend you to everyone needing your services.on another note, after we returned home a few hours later, a huge gust of wind blew down a screen on the carport which had been there 2 years eith no problem. Of course, it hit the car and put new scratches on it!!!!! They are minor, but what kind of luck is THAT????

Customer Service

The best!

Likely to Recommend

Repair Quality

Repair was not completed correctly.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good service

Likely to Recommend

Repair Quality

Polite, Professional and fast...!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great team at Crash Champions! They were able to turnaround my car in two days and were extremely polite. 10/10 recommend.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was absolutely thrilled with my service. From the moment I dropped it off until I picked it up everything went smooth and way faster than I expected.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Richard did such a great job!!!

Likely to Recommend

Repair Quality

Amazing job!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jose was awesome! Everyone was amazing, super nice and helpful, and moved quickly to get my car repaired and back to me.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing service and repairs. I would never go anywhere else.

Customer Service

Amazing

Returned Clean

My Experience

Completed ahead of schedule. The process was very easy. Thanks to the staff.

My Experience

Likely to Recommend

I would definitely recommend crash Champions to anyone needing this type of service

Repair Quality

They did an excellent job and kept me informed throughout the process

Customer Service

Excellent

Returned Clean

My Experience

Jorge and the whole team have done great work for us again! Thanks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This is the second time we have used Crash Champions and both times their work was excellent!

Likely to Recommend

Have had three vehicles serviced at this location and we are pleased with the work on all three. Definitely recommended.

Repair Quality

Jorge and the entire team did great, speedy work.

Customer Service

Great communication throughout the process.

My Experience

Great communication and quick service. Exceeded my expectations! Washed the wash and vacuumed it! Repair looks perfect!

Likely to Recommend

Exceeded my expectations!

Repair Quality

Everything was so smooth from start to finish. Very professional. Great communication! Quick and efficient! Even washed my car and vacuumed it!

Customer Service