Gerber Collision & Glass - Naples/Collier Center

4.7 (4,083reviews)
95%
1030 Collier Center Way,  Naples,  FL  34110
See Photos
Instant Estimate
Book Appointment

In operation 85 years, 8 years at this location.

Gerber Collision & Glass - Naples/Collier Center Way offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Call
Email

Reviews (4,083)

Customers say
Overall Customer Satisfaction
Customers consistently praised Gerber Collision for its outstanding service quality, seamless communication, and impressive timeliness. Many highlighted the professionalism and friendliness of the entire staff, noting that repairs frequently exceeded expectations and were completed ahead of schedule. Customers appreciated being kept informed throughout the repair process via regular texts, calls, and updates. The quality of repairs was widely commended, with numerous customers noting flawless paint matching, restored vehicle appearance, and meticulous attention to detail. The smooth coordination with insurance companies and rental car arrangements also drew positive remarks. A few customers, based on their direct experiences, noted areas for improvement such as occasional delays, minor paint mismatches, and isolated communication gaps, but these were far outweighed by the overwhelmingly positive feedback. Overall, customers expressed high satisfaction and a strong willingness to recommend Gerber Collision to others.
AI-Generated from reviews written in the last 12 months
Select to learn more
"My experience with Gerber Collision exceeded my expectations. They were wonderful to work with keeping me informed ..." Read more
"My car looks new. Cannot see any signs of the damage. The car was ready in less time than the estimated ..." Read more
"I love the worked performed in my Siena , it looks brand new , also the customer service was amazing , Im extremely satisfied.."
"The body work done above the driver side doors is terrible, but paint color matches fine. I had to rent a car ..." Read more
"... repair took twice as long as initially stated and paint was mismatched, also think they forgot to cover the headlights because they are scratched to hell, looks like they ..." Read more
"... how the body panels lined up and the pain matching. Gerber also completed the repairs ahead of schedule." Read more
"... process at gerber was fast professional and easy. It was done way before I thought it would be. Underpeomised and over delivered." Read more
"... friendly customer interface. Repairs look great, and work completed ahead of estimated time and a little below estimated cost. Overall, great job!" Read more
"Vehicle repair took twice as long as initially stated and paint was mismatched, also think they forgot ..." Read more
"Yes it was originally done on date that they stated . Had to bring back car for mechanical issue . So ..." Read more
"... comfortable with the unexpected repair process. Their outstanding communication at each stage of our repair was the key to our total satisfaction with our new ..." Read more
"... Collision was amazing! From start to finish they were excellent at communicating the status of the repair and answering all my questions related to parts, labor, and coordinating my car ..." Read more
"They were easy to work with they communicated with me in a manner that I preferred, and they kept me updated almost daily"
"Excellent service. they keep you informed of the progress."
"I didn't find out that the repair was going to take longer until I called the day it was promised and was told it would be ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Daniel Cunningham provided a sensational customer experience. From the assessment of the damage to picking the car up. Keep us informed on all the details.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gerber Collision was amazing to work with! They went out of their way to keep me updated every step of the way and I would highly recommend them to anyone needing body work.

Likely to Recommend

Repair Quality

My experience with Gerber Collision exceeded my expectations. They were wonderful to work with keeping me informed and updated on everything that was going on with my vehicle. I would definitely recommend them to anyone needing work.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Outstanding workmanship Communication excellent through the entire process! Thank you

Likely to Recommend

Repair Quality

Very polite and Professional Happy with all have forgotten their names! DONT get old!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional at every stage.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Cecillia and Derrick where very helpful in answering all my questions and keeping me informed of the progress on my car repair. Thank You

My Experience

Likely to Recommend

Repair Quality

It was finished earlier than expected. They did a great job!

Customer Service

Very friendly people.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

John and the team were fantastic!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

John was very knowledgeable and helpful. The entire staff was great to work with and took care of my vehicle in a timely manner.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

It was great from start to finish. Derek was very informative throughout the process and gave me my completed vehicle with a heartfelt thank you and promise to take care of anything at all that I needed or wasn't happy with. Great Job, Gerber!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very happy

My Experience

Item/Line 27. Ty Qtr glass needs to be tinted. Please contact me to schedule application of tint. Thank you Paul Henneberry

Likely to Recommend

Very professional and easy to work with.

Repair Quality

Daniel, Gerber Coordinator, was very professional in arranging and completing my repairs. He was EXCELLENT.

Customer Service

Please see prior comment.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 4,083

Nearby Gerber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Naples  |  34110