Gerber Collision & Glass - Naples/Collier Center

4.8 (4,078reviews)
95%
1030 Collier Center Way,  Naples,  FL  34110

In operation 85 years, 8 years at this location.

Gerber Collision & Glass - Naples/Collier Center Way offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (4,078)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting excellent communication throughout the repair process. The shop regularly completes repairs ahead of schedule, often exceeding customer expectations. Staff members are frequently described as professional, friendly, and knowledgeable, providing outstanding customer service. Paint matching and repair quality receive high marks, with many customers noting their vehicles look like new. The team maintains excellent communication through regular updates via text and phone calls. While most experiences are highly positive, some customers noted minor issues with timing delays due to parts availability and occasional communication gaps.
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"First accident in 36 years and Gerber did an amazing job repairing my X5M. I am a life long automotive enthusiast and was very ..." Read more
"Excellent work, excellent customer service, excellent communication."
"Did a fantastic job"
"The team at Gerber Collision was amazing! From start to finish they were excellent at communicating ..." Read more
"Excellent work, great customer service, very good experience overall!"
"... panels lined up and the pain matching. Gerber also completed the repairs ahead of schedule." Read more
"Earlier than expected"
"... process at gerber was fast professional and easy. It was done way before I thought it would be. Underpeomised and over delivered." Read more
"Early"
"Right on time no delay in rent a car"

My Experience

Outstanding workmanship Communication excellent through the entire process! Thank you

My Experience

Cecillia and Derrick where very helpful in answering all my questions and keeping me informed of the progress on my car repair. Thank You

My Experience

Gerber Collision was amazing to work with! They went out of their way to keep me updated every step of the way and I would highly recommend them to anyone needing body work.

My Experience

Very professional at every stage.

My Experience

Likely to Recommend

Repair Quality

It was finished earlier than expected. They did a great job!

Customer Service

Very friendly people.

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

John and the team were fantastic!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

John was very knowledgeable and helpful. The entire staff was great to work with and took care of my vehicle in a timely manner.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

It was great from start to finish. Derek was very informative throughout the process and gave me my completed vehicle with a heartfelt thank you and promise to take care of anything at all that I needed or wasn't happy with. Great Job, Gerber!

Customer Service

Returned Clean

My Experience

Very happy

My Experience

Item/Line 27. Ty Qtr glass needs to be tinted. Please contact me to schedule application of tint. Thank you Paul Henneberry

Likely to Recommend

Very professional and easy to work with.

Repair Quality

Daniel, Gerber Coordinator, was very professional in arranging and completing my repairs. He was EXCELLENT.

Customer Service

Please see prior comment.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am so pleased with the the whole staff and how efficient they were.If I need further assistance with my car hope my I will choose Gerber for needs thank you again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Your repair shop was closed on July 3, 4 & 5th and the technician had a family emergency on July 6. I did not have insurance on a rental car and really had to pay a lot for not having rental car insurance.

Customer Service

Returned Clean

Likely to Recommend

Yes. Thank you Derrick for your service and assistance. Your professionalism was above and beyond expectations. I am very grateful for your excellent service

Repair Quality

What a great experience. The team at the shop was very helpful and communicative. I would recommend this shop 100%

Customer Service

Derrick Espinal was absolutely great. He communicated regularly and answered questions for me immediately

My Experience

Great communication and excellent customer service!