Deyarman Ford Collision Center
In operation 9 years.
We are a family-orientated new car dealership with a full collision, service and parts department. We can service and repair any make or models with the latest technology. Our collision center is a Ford certified repair center certified and equipped to repair aluminum vehicles. Lifetime guarantee*
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
And in speaking with others, I heard many stories of people who will also not return. Wish I had heard these before I went to save myself the headache.
Repair Quality - 3.5/5.0 -
The repair quality seems to be good.
Customer Service - 0.5/5.0 -
I received no communication at all from the service department. They view the insurance company as their customer and not the actual owner of the vehicle. I received one phone call to ask about an insurance issue but was never given information on the estimate, never asked for approval to move forward with the repairs, and was not notified when my vehicle was completed. They did upload some information to my insurance company, but there was often a delay from when DeYarman did estimates, repairs, etc to when I was actually notified through insurance. Again, I am the customer, not the insurance company. No repairs should have even been started without my approval. I should not have had to call and ask if my vehicle was done, only to find out that it was and they "thought someone had called." When I talked with the repair center, they kept saying it was fine that they didn't communicate with me because they had spoken with my insurance. Again, I am the customer and I am the one who gets to determine if repairs are done. It felt like all they wanted was the big check from the insurance company and didn't want to risk losing that by having me possibly take my vehicle away without repairs being done. They do not care about their actual customer, only what money they can get from insurance companies. Big mistake there because I was in the market for a new vehicle and went somewhere else because of this horrible experience.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
The repair was great but when I got in my car was damp on the inside. Floor mats had water on them and papers were wet. Water on my windshield. It had rained that day so not sure if a window got left open.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I appreciate the work that was done to repair my accident.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick,Great,through the whole process 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Satisfied with the repair but car was initially reported as a total loss, then that was changed. Car has 127k miles on it but post repair paperwork said 46k. Not sure if there was an oversight here. Repair looked great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Work and quality is a 10. Only reason for a 9 is communication
Customer Service - 4.5/5.0 -
Communication is needing improvement
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and care!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and care!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. Fast with repair of my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
repair was done quickly and done well
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and knowledgeable staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Repairs were very good. They use an automated update that was not timely nor correct for work update. When the vehicle was dropped off I was told that it would be finished in 3 to 4 days. It was 8 days before it was done. A week after picking it up the automated update sent sent a text that it was done.