Diamond Auto Body
Honesty, integrity, and the latest cutting-edge auto body shop automobile painting and collision dent repair service in Maryland since 2008. OUR PROMISE TO YOU: · Work done right using factory made and authorized parts. · Repairs completed in the shortest window possible. · Auto delivered with an undetectable repair good as new. We guide you in all steps of your auto insurance claims process including managing your rental car, all the paper work and ensuring that the required steps are completed correctly so you get compensated fully for an invisible repair.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Vietnamese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
A part was not replaced. I had to call several times before someone would give me the status of the repairs.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
I had to call several times to find out when I could pick up my car. It wasn't until I said I was going to call the insurance company were my calls returned. And, a part was not replaced. A part that I specifically pointed out when I brought the cat in for the estimate. I am still waiting for a call to tell me when I can bring in my car to have the part put on.
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Absolutely excellent service.
My Experience - 5.0/5.0 -
The employees took care of the customers in a timely matter. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Extremely satisfied, thanks guys!
My Experience - 5.0/5.0 -
Excellent service. Customer oriented
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The manager and staff were extraordinary helpful, friendly, professional and personal with their services. You don't get this type of service nowadays. This is my third time at Diamond Auto Body and will not be the last. Every time I am involve in an accident I always tell my insurance company that I will take my car to Diamond Auto Body. They always come through with their customer services and the experience is phenomenal. My car is always looking brand new after repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Topnotch Customer Service
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend great shop
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tony made sure everything got done right and up to par
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Miscommunication
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
no way that I could/would recommend this shop.
Repair Quality - 1.0/5.0
Customer Service - 0.5/5.0 -
absolutely zero communication from the entire staff regarding delays to my car's repairs, parts missing, etc... Staff said they would call back, and NEVER did. so disheartening...
Returned Clean
My Experience - 5.0/5.0 -
Tony was really easy to work with and extremely helpful. The adjuster in the lobby office was equally helpful.