Diamond Auto Body
Honesty, integrity, and the latest cutting-edge auto body shop automobile painting and collision dent repair service in Maryland since 2008. OUR PROMISE TO YOU: · Work done right using factory made and authorized parts. · Repairs completed in the shortest window possible. · Auto delivered with an undetectable repair good as new. We guide you in all steps of your auto insurance claims process including managing your rental car, all the paper work and ensuring that the required steps are completed correctly so you get compensated fully for an invisible repair.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Vietnamese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
my car has damage to it from when they sand it down. i have paint peeling...
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Body was fine, but did not place gas cap or maxima decal back on properly
Customer Service - 3.5/5.0 -
Was told vehicle was ready to be picked up. When I arrived it was not ready and no one let me know this
My Experience - 5.0/5.0 -
Great job and great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
returned with a dent in the bumper
Customer Service - 0.5/5.0 -
people were friendly but unable to return calls and give daily status.
My Experience - 0.0/5.0 -
NINE items or things needed to be paid attention to if you want to stay in business: 1) Keep your customers informed of what is going on with their auto trusted under your repair 2) Return your customers phone call quickly so that they can make some important decisions 3) Always call your customers and update them regarding the estimates prior to repairing the vehicle 4) Do not avoid tuff customers for they will recommend other customers or influence certain insurances for your business 5) let there be communication between front desk clerks and technical staff to address customers questions 6) Try to give customers fair estimate timing on when to deliver the auto under repair or, other 7) Demand or ensure quality work from your mechanics if you need continued customers to use your services for they can go elsewhere 8) Discuss with your customers regarding their autos repairs to gain their confidence and let them ask you questions--do not under estimate them no matter how small 9)
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Exceptional work and they were able to finish on time! Great service as always.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
Because my Metro fair card was stolen and they stole all my air fresheners.... It may seem small but its the stealing thats the problem. Not trustworthy.
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Because i did all the calling they never called but once.