Diamond Collision Services Inc

4.9 (514reviews)
98%
292 S County Road 800 E,  Avon,  IN  46123

Locally owned, honest, trustworthy, and detailed

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (514)

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Repair Quality

Very professional. Kept me informed every step in process via text message. The finished result on Porsche looked as good as new. I'm very picky, and couldn't ask for better quality work.

Customer Service

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Always outstanding

Customer Service

Excellent

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Repair Quality

Quick/friendly service. Great work provided!

Customer Service

Returned Clean

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Repair Quality

Absolutely the best!

Customer Service

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All staff was awesome to work with throughout the entire process.

Customer Service

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Repair Quality

Did a great job, easy to work with, completed repair on time!

Customer Service

I loved the texts to update me

Returned Clean

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Had to schedule the repair for more than 2 months from the date of the incident. This meant that they had 2 months to order parts, which they did after I brought the car in. Why wait instead of having the parts ready? Also I was told the repairs would take 2 weeks, but it ended up taking 2.5 weeks

Customer Service

Communication could have been better. I had to call to get updates

Returned Clean

Likely to Recommend

Hope to never need to come back, but I'll recommend friends try a different repair shop. Every part of the process was a headache.

Repair Quality

Took much longer than expected. After it had already been a couple weeks, I was told they couldn't repair my car with the existing materials. Once I told them my rental car time was up, they were *magically* able to do just that.

Customer Service

My husband received frequent texts. We asked over a phone call and a text message for the texts to go to my phone instead, and they never updated the number and he continued to receive the texts. Employees seemed to have no empathy for customers trying to deal with losing their rental car and being trapped without a car because of manufacturing problems.

Returned Clean

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Repair Quality

I’ve been cleaning overspray off my windows since picking my car up. A razor blade is the only thing that will remove overspray off glass. I don’t know what to use on non glass surfaces.

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Returned Clean

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Repair Quality

Returned better than new!

Customer Service

Returned Clean