Diamond Collision Services Inc

4.9 (512reviews)
98%
292 S County Road 800 E,  Avon,  IN  46123

Locally owned, honest, trustworthy, and detailed

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (512)

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Very pleased with the work and love the communication during the process. We had 2 claims this year and both were handled quickly and professionally.

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One of the best places I’ve dealt with. The quality of the repairs were top notch.

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A great place to deal with.

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Customer service was always very professional and helpful.

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Everything was great!

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Had a few scratches and blemishes but it was taken care of

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They are top notch

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Fantastic work

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Excellent repair work and they finished exactly when they said they would.

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I was a bit frustrated at a couple instances of lack of communication. I was told that my car would be looked at the following day, and while I assumed I'd receive a call giving an estimate on time for repair, I did not. It wasn't a big deal then as my wife and I are both working from home and I could use her car. The Monday of the 2nd week, I did call to inquire, and was told that it would be by the end of the week. I was in meetings all day that Friday, and at 3:30 received an email that my car was ready "early (even though I was promised by the end of the week - so this was last minute, not early), and that he'd tried to call but got a busy signal. I found later that the number on file was our old landline number, which State Farm must have had in their system. I also learned, however, that my cell number was also in your system, and could have been used to call me. I finished work at 4:30 that day, and tried several times to call the shop to let them know I was headed that way. My wife and I arrived at about 4:45 to find that the shop was closed, even though business hours are listed as open until 5:30. We had family in town that weekend, and not having my car then ended up making things much more difficult. Had communication been better overall, and the business maintained advertised hours, my weekend would have gone much smoother with family in town. Overall, I'm very easy-going and didn't mentioned when picking up my car, though since my feedback has been solicited, I want to be honest so you're aware and can hopefully ensure communication with customers in the future is better.

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They do excellent work great people would go there again

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Great people that work there

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Great job, wonderful staff.

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Would highly recommend! They did an AMAZING job

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Did an AMAZING job! Efficient and excellent quality

Customer Service

AWESOME associates and staff! Took care of everything and kept me up to date.

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