Diamond Collision Services Inc

4.9 (512reviews)
98%
292 S County Road 800 E,  Avon,  IN  46123

Locally owned, honest, trustworthy, and detailed

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (512)

Likely to Recommend

I have told several people that I loved it that I loved it.

Repair Quality

Everyone was great.

Customer Service

She helped everything I needed.

Returned Clean

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Likely to Recommend

They are my to go place so yes I would recommend them to others

Repair Quality

Great staff amazing work love getting in my car again light covers look great and no dent

Customer Service

They did amazing job couldn't be more happier thank you to all staff love my car

Returned Clean

Likely to Recommend

This was the third time my vehicle was repaired by Diamond Collision

Repair Quality

Totally satisfied - Excellent job,

Customer Service

Kept me in the loop all the time

Returned Clean

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Customer Service

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Repair Quality

Very professional and friendly. Did a great job on my car

Customer Service

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Customer Service

Jackie and John were excellent

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Repair Quality

Staff had great customer service and pleasant to interact with, even when problems came up. The reason for the rating is because process looked rushed, almost as if this project was not being paid for and done as a favor. Example, when coming to pick up the van, there were a couple of issues that needed to be addressed and i got a response as if this was something new or unknown. Even with one of those being a clear eye sore. I don’t blame the person i interacted with because he jumped immediately to repair these issues but it just seems like everything was rushed so the van could run and everything else… whatever! Currently, tire air levels are all over the place, and i will most likely have to go to tire shop so they can take a look at it to see whats going on. Thought this van was paid to be returned to it original state (before accident).

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Repair Quality

Very good customer support and communication.

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Repair Quality

3 separate times the repair was not completed satisfactorily.

Customer Service

Multiple times I was not called back after being told someone would do so to let me know the status of my repairs.

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Wonderful shop. Car looked brand new.

Customer Service

Kept me undated throughout the process

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Likely to Recommend

Repair Quality

Everyone is really friendly and very professional at the same time. They always kept me updated on the progress of my vehicles repair and completed in the timeframe estimated. The completed work was five star and when picked up explained what had been done. I definitely would recommend Diamond Collision!!!!

Customer Service

Returned Clean