Dick Scott Collision
Dick Scott Collision is a full service auto body repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
After the first experience I had couple of years ago with this shop I would have definitely recommend this shop to friends and family. After this past experience, I would tell everyone to stay away. They are not fit to be a AAA authorized shop.
Repair Quality - 0.5/5.0 -
Overall charges were more than double of the original estimate. They had the car two weeks longer than promised. Car had damages that were not there and were pointed out on 3/9/18 the first time we tried to pick up the car. The car was finally picked up on 3/16 and the damages were still not fixed and there were more damages to the car on the new parts and scratches on parts that were not damaged originally when the car was dropped off.
Customer Service - 0.5/5.0 -
They only gave us updates during the first week the car was there and then no word from them for the additional two weeks they had the car. We had to call to get updates. They tried to deny the damages they caused and then they tried to say its not a big deal since itâs a lease and the car was being turned in. This was the worst experience weâve had with any repair shop. Iâve taken another vehicle to them previously and the experience was completely different. If they were like this the first time, I would have never used them again.
My Experience - 5.0/5.0 -
The manager did a very good job of reassuring me that car was repaired to manufacturer specifications.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job, the car was very clean when we picked it up and we were very happy that you gave us a loaner vehicle. thank you!
Likely to Recommend - 5.0/5.0 -
Very happy with them. The secretary the manger, all were nice, polite, professional!
Repair Quality - 4.5/5.0 -
Had to point out a few scratches which were missed. But they get a 10 for fixing the scratches ASAP and returning my car back in one day
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would give this an 11 if I could. I was incredibly impressed with my repair, and my car looks as good as it did the day I purchased it.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication.
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
My Escape was returned quickly and looking terrific. The loaner was fine and phone (Pam) was always helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceeded Expectations, Thanks!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
It is louder now after the fix than before the accident. My husband will be calling to discuss as it could be the result of the aftermarket product.