Knudsen Brothers Collision

5.0 (852reviews)
100%
38033 Ford Road,  Westland,  MI  48185

In operation 46 years.

Knudsen Brothers Collision is a full service collision repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (852)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. A standout highlight across reviews was the unexpected interior detailing, which delighted numerous customers. The team was widely recognized for professionalism, friendliness, and keeping customers informed throughout the repair process with regular updates. Timeliness was another strong point, with many vehicles completed ahead of schedule. A few customers noted minor issues such as overspray on rims or small missed items, but these were directly mentioned in their feedback and were generally resolved promptly. Overall, customer sentiment reflects a high level of satisfaction with both the quality of work and the customer experience.
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"Everything was excellent. From the moment I walked in. First of all, the staff was courteous and very helpful. ..." Read more
"Completely satisfied. Awesome job by your crew. Great fit and finish."
"Completely satisfied. Very professional staff and the quality of the repairs was outstanding."
"The paint on my car looks flawless! Repair work is perfect. The interior was cleaned beautifully and that was ..." Read more
"I was extremely pleased with Knudsen Brothers. They did a beautiful job repairing my car and made the process very easy for me. All of the employees were very caring and ..." Read more
"The car was ready earlier than expected"
"Amazing staff. Quick turn around time. Car looks beautiful, even did the interior 😍. Highly recommend to anyone 👌 and will be where ..." Read more
"The repair was hassle free and executed with speed. Couldn't even tell my Flex was rearended."
"Repairs completed ahead of schedule. Shop proactively reached out to my insurance for ..." Read more
"Additional days over what was estimated"
"Excellent service. Communication was amazing! I always knew what was happening with my vehicle without having to call and inquire ..." Read more
"Great communication throughout the repair. Vehicle looks like new. Would recommend."
"... professional and very friendly and it was great how they called to update me on Tuesdays and Thursdays. Just a very nice professional company that I would ..." Read more
"Great service! They are amazing at keeping you updated, doing quality work, keeping the timeline fast and appropriate."
"The personal touch and communication provided an unexpected calmness to the process."

Likely to Recommend

Did amazing job on my car. Excellent customer service. They had my vehicle finished earlier than expected.

Repair Quality

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Met and exceeded by expectations I will recommend them to any of my family or friends with confidence that the job will be done right

Customer Service

Returned Clean

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Repair Quality

Vehicle was expertly repaired and returned on the day promised.

Customer Service

Vehicle was expertly repaired and returned on the day promised.

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I was so pleased with the final result. My car was all cleaned inside and out and looked brand new again

Repair Quality

My car works and looks great

Customer Service

From the first friendly phone call to the efficient evaluation and estimate to the transportation provided to and from the place where it was being fixed. Along with the extra side mirror problem we discovered everyone I came in contact with was not only friendly but efficient.

Likely to Recommend

Everybody was so professional and very friendly and it was great how they called to update me on Tuesdays and Thursdays. Just a very nice professional company that I would definitely recommend to others or use myself again.

Repair Quality

Everything looks great!

Customer Service

Have every single employee I dealt with was very nice and professional

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Returned Clean

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Great service from initial estimate to completed repairs. They walked through the entire process and gave updates through the repair process. Highly recommend them and will use them again.

Customer Service

Returned Clean

Likely to Recommend

Yes, I've already told others about my experience and recommended them.

Repair Quality

This is the 2nd time I have done business with Knudsen Bros Collision. Both times I was extremely satisfied with their work. The car looks like brand new. They even put a shine on the inside of the car which was unexpected. From the management, the office staff and the team that worked on the car was top of the line. Very satisfied.

Customer Service

Customer service was excellent. They followed up with calls to let me know how the work was progressing all through the process.

Likely to Recommend

Fast professional service. Friendly environment.

Repair Quality

Looks good!!!

Customer Service

Very warm and friendly staff.

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I have no hesitation in recommending them to anyone relative, friend, or total stranger. As far as I'm concerned, they are the best at what they do, and in this sort of situation, that is exactly what you want!

Repair Quality

Everything was excellent. From the moment I walked in. First of all, the staff was courteous and very helpful. They took the time to explain to me every step of what was going to happen.. They even arranged for my rental car through my insurance. They kept me informed by phone of what was happening with my car, which was reassuring. And finally, my car was ready several days before the original estimate given to me. They had cleaned and detailed it, and it looked terrific!. The rating I gave, was a 10 for 'satisfied'; let me just say here that I was extremely satisfied! I've already posted words to this effect on my Facebook page, and I will be glad to post it anywhere else as well. Thank you!

Customer Service

Customer service was excellent! Very courteous and very helpful in explaining the process. The repair shop was the same way as well - they couldn't have been better!

Returned Clean

Likely to Recommend

My number 1 repair shop, team and service you guys are amazing

Repair Quality

I trust KNUDSEN BROS Collision, very clean and professional job.

Customer Service

Very professional, respectful team

Returned Clean

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Repair Quality

Great communication throughout the repair. Vehicle looks like new. Would recommend.

Customer Service

Great communication throughout the repair. Vehicle looks like new. Would recommend.

Returned Clean

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Very helpful. Went above and beyond what was necessary to make the car look good.

Customer Service

Clear communication.

Returned Clean

Likely to Recommend

Repair Quality

New door turned out great with good blending of the paint to match the rest of the car, but unfortunately lots of overspray on all 4 rims and other parts of the car which required my own elbow grease to fix

Customer Service

Likely to Recommend

Only shop we will use!!!

Repair Quality

They completed the work within the time frame, did and awesome job AND they cleaned the inside out like it was brand new!

Customer Service

Returned Clean

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Customer Service