Knudsen Brothers Collision

4.9 (722reviews)
99%
38033 Ford Road,  Westland,  MI  48185

In operation 45 years.

Knudsen Brothers Collision is a full service collision repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (722)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular update calls and transparent progress reports throughout the repair process. The shop consistently delivers vehicles on time or even ahead of schedule, with many customers noting faster completion than expected. Quality of repairs receives outstanding feedback, with customers frequently mentioning perfect color matching, attention to detail, and vehicles looking like new after repairs. The added touch of thoroughly cleaning vehicles inside and out consistently exceeds customer expectations. While a few minor issues required return visits, the overall sentiment reflects high satisfaction and strong customer loyalty.
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"If I could give it 20 I would! Everything was over the top. They fixed it and cleaned and detailed and just took ..." Read more
"Excellent job all around, what I anticipated taking a month to repair took less than a week and the quality of ..." Read more
"This is an efficient and caring business. Very clearly more than a job to the employees. Car fixed perfect!"
"My family has depended on Knudsen Brothers Collision Shop several times & would rate their work 1010 every ..." Read more
"Very friendly employees. I received updates regarding the repairs done on my car. Just an amazing experience. ..." Read more
"I thought I woundnt get ot back till Thursday but We recived it back on wed. All cleaned and ready to go"
"Constant updates were provided and vehicle was ready before the secondary due date"
"My repairs were finished a few days before expected."
"what I anticipated taking a month to repair took less than a week and the quality of work was perfection. Thanks ..." Read more
"About a week early."
"I was very happy to hear from the shop about twice a week"
"Very friendly, easy to contact, and will reach out to provide updates."
"Total transparency!!"
"Communication was amazing! I always knew what was happening with my vehicle without having to call and inquire ..." Read more
"They always made time to let me know what the up dates about my car"

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I trust them to advise me correctly, thanks

Repair Quality

I was referred to Knudsen by my Toyota dealer and also the State Farm claim website. They did a great job on the rear collision repair on my brand-new Crown (I had it < 24 hours before I got rear-ended). From the initial contact, review/estimate, repair and follow-up safety system diagnostics, there were courteous, attentive, and easy to work with. I definitively recommend and trust them.

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I have already told a few friends how impressed I am.

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Completely satisfied. I was so happy the car inside was detailed. Quite impressive.

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The employed people were friendly and accommodating.

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Recommending them to everyone. This is my spot from now on.

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We are very happy with the repair and dents removed. Thank you so much to the office staff kept me informed every step of the way.

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This is an efficient and caring business. Very clearly more than a job to the employees. Car fixed perfect!

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I'd select 15 if I could. Phenomenal collision shop!

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Great service! They are amazing at keeping you updated, doing quality work, keeping the timeline fast and appropriate.

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Very friendly, easy to contact, and will reach out to provide updates.

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I tell everyone that Knudsen Bros did a amazing job and would have them do all my repairs.

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I was always informed of what was going on with my Vehicle and progress was going.

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I was always informed on how far they were from being done with my vehicle. They told me it would be about 3 weeks and that was right.

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No question. Fantastic working with the Knudsen team.

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Truck looks fantastic. Team was great in terms of communication and walkthrough and working with insurance.

Customer Service

Consistent updates and great communication

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I will keep an eye out for any indicator lights as instructed, but I am very happy with the repairs so far.

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You guys always do good work

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Everything went great 👍 tell Stephanie ray said hello

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Everything was great met a new friend Stephanie