Diehl Collision of Cranberry

4.8 (522reviews)
96%
20811 Rte 19,  Cranberry Township,  PA  16066
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Shop AssistantSparkles

In operation 5 years.

Diehl Collision Centers have the expertise and state-of-the-art capabilities to handle everything from minor damage to the most complex collision repairs. Our certified professionals receive advanced factory training and deliver precise workmanship to ensure your vehicle is safe, reliable, and restored to pre-accident condition. From start to finish, you’ll experience top-notch customer service you can trust, along with the confidence of knowing your vehicle is being repaired by some of Pennsylvania’s most qualified professionals. Best of all, we assist with insurance claims, offer free estimates, and provide a limited lifetime warranty on all repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (522)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

For the reasons stated I can not recommend this shop. In fact, I would discourage using this shop. I can say that the interior of the vehicle was cleaned and vacuumed very well. But, of course, I didn't send the car for interior cleaning!

Repair Quality

Customer facing agent was very good. Evan listened to my concerns and addressed them as best he could. The workmanship on the repair was very poor. The paint finish was not good at all. The alignment of the replacement fender and the front driver door was very poor. This resulted in the door rubbing against the replacement fender. The rubbing resulted in chipping the paint on the leading edge of the front door. The techs realingned the fender to door position which (I hope) as corrected that problem. However, the resulting chipped paint on the door was simply touched up and looks like a bottle and brush repair. It looks very poor. There were other issues..the overall painting of the fender, lower front cowel and blending of door was very poor. Some of it was buffed out on rework but not all it. Finally, the replacement headlight was a very poor one. To remedy this problem, Evan S. Contacted Erie insurance and was able to get approved a new headlight. The new headlight is scheduled for installation today (8/28/26) so I'll see how that goes.

Customer Service

Evan S. Was helpful. He listened to my concerns and did and is doing his best to address the workmanship issues and the replacement headlight quality problem

Likely to Recommend

Would definitely recommend!

Repair Quality

Customer Service

Returned Clean

My Experience

I was kept updated on my progress, very nice front office people and the work was incredible. I would absolutely recommend Diehl to everyone I know!

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Customer Service

Returned Clean

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My Experience

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Customer Service

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I already have recommended Diehl, and will continue to do so.

Repair Quality

Great experience from start to finish. An unfortunate circumstance was made very easy.

Customer Service

Evan was fantastic. He stayed in communication with me, regarding updates or changes. He was informative, helpful & kind (as was the entire office staff).

Returned Clean

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Repair Quality

Customer Service

So nice and even returned my rental car for me

Returned Clean

My Experience

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Customer Service

My Experience

Body person did a good job!

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Customer Service

Returned Clean

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Repair Quality

Communication was great. Work was completed in a timely manner. Looks brand new.

Customer Service

Returned Clean

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Repair Quality

The car looks fantastic!

Customer Service

Great customer service

Returned Clean

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Repair Quality

repair perfect, looks like new!

Customer Service

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Customer Service

Returned Clean

My Experience

It was nice getting weekly updates on the vehicle and everyone being transparent on when the work would be finished. The car had some dirty fingerprint marks on the ceiling but otherwise the car looked very sharp. It was also very nice that I didn’t have to return the rental car myself, it was done for me.

Likely to Recommend

Repair Quality

Fantastic!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean