Diehl Collision of Cranberry
In operation 5 years.
Diehl Collision Centers have the expertise and state-of-the-art capabilities to handle everything from minor damage to the most complex collision repairs. Our certified professionals receive advanced factory training and deliver precise workmanship to ensure your vehicle is safe, reliable, and restored to pre-accident condition. From start to finish, you’ll experience top-notch customer service you can trust, along with the confidence of knowing your vehicle is being repaired by some of Pennsylvania’s most qualified professionals. Best of all, we assist with insurance claims, offer free estimates, and provide a limited lifetime warranty on all repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic experience with Diehl Collision in Cranberry! They made everything easy from the beginning, including arranging my rental car. They told me repairs would take about two weeks, kept me updated, and had my car ready one day ahead of schedule. After I noticed a small rattle when I got home, I called the next morning and they told me to come right in. They quickly fixed it with no hassle. Everyone was so friendly, helpful, and professional. Great communication and excellent customer service. I highly recommend Diehl Collision!
Customer Service - 5.0/5.0 -
The employees are outstanding. Especially Bill and the receptionist. I had great conversations with her but never got her name.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
I was initially told that the repair would take only a few days. Instead, my vehicle remained at the collision center for approximately a month. Because of the unexpected length of the repair, I was also forced to pay for two additional days of a rental vehicle out of pocket. When I finally picked up my vehicle, I noticed additional scratches, paint marks/brushes, and other damage in areas that were not present when I originally dropped the vehicle off. I also noticed loose bolts underneath the front bumper. I immediately returned the vehicle to the collision center and requested that these issues be corrected. I also requested a rental vehicle while they corrected the problems. I was provided with a rental for a few days, and the vehicle was eventually returned to me. Although the vehicle was in better condition the second time, it still was not returned to me in the same condition in which I originally brought it in. Unfortunately, only hours after receiving my vehicle back for the second time, I was driving in the rain when multiple warning lights and alerts appeared on the dashboard. One of the messages stated: "Drive-Start Control Malfunction. Visit Your Dealer." This situation is extremely concerning to me. I brought my vehicle in for a relatively minor dent and cosmetic repair, yet the repair process has now resulted in approximately a month without my vehicle, additional damage and issues, multiple trips back to the collision center, rental expenses, missed work, and now a potentially serious vehicle warning shortly after the vehicle was returned to me. More importantly, I am concerned about my safety. I do not want to continue driving a vehicle that is displaying a "Drive-Start Control Malfunction" warning without knowing what caused it or whether the vehicle is safe to operate. I also want to make my position clear: if a malfunction, mechanical failure, electrical issue, accident, injury, or additional damage
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was kept updated on my progress, very nice front office people and the work was incredible. I would absolutely recommend Diehl to everyone I know!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very professional and helpful.
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Diehl does a beautiful job and is totally committed to getting it right
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
For the reasons stated I can not recommend this shop. In fact, I would discourage using this shop. I can say that the interior of the vehicle was cleaned and vacuumed very well. But, of course, I didn't send the car for interior cleaning!
Repair Quality - 1.5/5.0 -
Customer facing agent was very good. Evan listened to my concerns and addressed them as best he could. The workmanship on the repair was very poor. The paint finish was not good at all. The alignment of the replacement fender and the front driver door was very poor. This resulted in the door rubbing against the replacement fender. The rubbing resulted in chipping the paint on the leading edge of the front door. The techs realingned the fender to door position which (I hope) as corrected that problem. However, the resulting chipped paint on the door was simply touched up and looks like a bottle and brush repair. It looks very poor. There were other issues..the overall painting of the fender, lower front cowel and blending of door was very poor. Some of it was buffed out on rework but not all it. Finally, the replacement headlight was a very poor one. To remedy this problem, Evan S. Contacted Erie insurance and was able to get approved a new headlight. The new headlight is scheduled for installation today (8/28/26) so I'll see how that goes.
Customer Service - 5.0/5.0 -
Evan S. Was helpful. He listened to my concerns and did and is doing his best to address the workmanship issues and the replacement headlight quality problem
Likely to Recommend - 5.0/5.0 -
Would definitely recommend!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already have recommended Diehl, and will continue to do so.
Repair Quality - 5.0/5.0 -
Great experience from start to finish. An unfortunate circumstance was made very easy.
Customer Service - 5.0/5.0 -
Evan was fantastic. He stayed in communication with me, regarding updates or changes. He was informative, helpful & kind (as was the entire office staff).
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
So nice and even returned my rental car for me
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Body person did a good job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great. Work was completed in a timely manner. Looks brand new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks fantastic!
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
repair perfect, looks like new!