Diehl Collision of Massillon
In operation 4 years.
Diehl Collision Centers have the expertise and state-of-the-art capabilities to handle everything from minor damage to the most complex collision repairs. Our certified professionals receive advanced factory training and deliver precise workmanship to ensure your vehicle is safe, reliable, and restored to pre-accident condition. From start to finish, you’ll experience top-notch customer service you can trust, along with the confidence of knowing your vehicle is being repaired by some of Ohio’s most qualified professionals. Best of all, we assist with insurance claims, offer free estimates, and provide a limited lifetime warranty on all repairs. We are an I-Car Gold Class facility and uphold prestigious certifications for Nissan, including GT-R, Infiniti, Hyundai, Kia, Dodge, Chrysler, Jeep, Ram, and Fiat.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
its to far away 50 minutes away and its the nearest preferred shop
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Asked to work with dealer to have oil changed and still had a TPMS light on when we picked up the car. Needed to be filled before we left. Lastly, the gas tank was literally empty. My wife does not go below 1/4 tank. Wonder if the gas was siphon out.
Customer Service - 3.0/5.0 -
Asked to work with dealer to have oil changed and still had a TPMS light on when we picked up the car. Needed to be filled before we left. Lastly, the gas tank was literally empty. My wife does not go below 1/4 tank. Wonder if the gas was siphon out.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always recommend them to anybody who has has any damage or need any work done on their car. They’ve always done a wonderful job.
Repair Quality - 5.0/5.0 -
Love everything about Diehl collision. They take wonderful care of my car and always fix it right. There respectful and communicate very well about every step.
Customer Service - 5.0/5.0 -
Love everything about Diehl collision. They take wonderful care of my car and always fix it right. There respectful and communicate very well about every step.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike kept me informed during the whole process from the time I filed my insurance claim until I picked up my car. Everyone was kind and very helpful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The car looked beautiful like brand new very satisfied
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Everyone was amazing!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very helpful and had my car repaired as quoted.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Yes they did a great job on the car, very satisfied. When I got my car serviced after my car was done they also did a great job. I liked the coffee cup, mints, and key chain nice touch.
Customer Service - 5.0/5.0 -
They are on it. They are very nice pleasant to talk with, very helpful if I have questions. I have not had a bad experience yet.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Cant respond positively until the repair is completed
Repair Quality - 1.0/5.0 -
The sensor is not properly repaired. I am waiting for an availability of a loaner car to resolve the issue. I have followed up with Tre who confirmed that the issue remains
Customer Service - 3.0/5.0 -
Everyone has been helpful but the issue remains