Progressive Chevrolet Co.

4.7 (531reviews)

95%

(330) 879-0089

8000 Hills And Dales Rd NW, Massillon, OH 44646

95%

8000 Hills And Dales Rd NW
Massillon, OH 44646

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Progressive Chevrolet Co.

8000 Hills And Dales Rd NW
Massillon, OH 44646

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 89 years, 49 years at this location.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 7:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	9:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Acura

Cadillac CT6

Chrysler

Corvette C8

Dodge

Fiat

GM Electric Vehicles

Honda

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (531)

Sort By:
Newest
Rating

526 Customers Rated

5 Stars

79.8% Complete

(424)
4 Stars

10.9% Complete

(58)
3 Stars

1.3% Complete

(7)
2 Stars

2.1% Complete

(11)
1 Star

0.6% Complete

(3)
< 1 Star

4.3% Complete

(23)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop's excellent communication throughout the repair process, with staff providing regular updates and keeping clients well-informed. The quality of repairs receives high marks, with many noting their vehicles look like new after service. Professional and courteous customer service stands out, with staff being described as respectful, knowledgeable, and going above and beyond expectations. Timeliness is generally strong, though some delays occur due to parts availability. The shop excels in vehicle detailing and cleanliness, often surprising customers with thorough cleaning and washing services. While most experiences are highly positive, some customers noted issues requiring return visits for minor adjustments or corrections.

Select to learn more

Service Quality
Communication

"Amazing work but thats not the real highlight as anyone could have done the same repair. What sets ..." Read more

"Everyone was easy to talk to and very polite. My blazer looks brand new again I couldnt be happier"

"Progressive BODY SHOP. Did amazing job repairing my car! Kept me up to date during the process. I'd recommend ..." Read more

"Not only did my car come back. Looking worse than it did going in my mirror don't work and also. ..." Read more

"Perfect repair!"

"... the same repair. What sets Progressive apart was they kept me updated every step of the way so I didnt have to question progress. When I picked ..." Read more

"The team had great communications throughout the entire process"

"I got several phone calls to keep me updated."

"They did a really good job on my car and kept me updated the whole time it was in there. Most definitely will go back to get work done of ..." Read more

"Great communication"

Service Quality
Communication

Service Quality
Communication

"Amazing work but thats not the real highlight as anyone could have done the same repair. What sets ..." Read more

"Everyone was easy to talk to and very polite. My blazer looks brand new again I couldnt be happier"

"Progressive BODY SHOP. Did amazing job repairing my car! Kept me up to date during the process. I'd recommend ..." Read more

"Not only did my car come back. Looking worse than it did going in my mirror don't work and also. ..." Read more

"Perfect repair!"

"... the same repair. What sets Progressive apart was they kept me updated every step of the way so I didnt have to question progress. When I picked ..." Read more

"The team had great communications throughout the entire process"

"I got several phone calls to keep me updated."

"They did a really good job on my car and kept me updated the whole time it was in there. Most definitely will go back to get work done of ..." Read more

"Great communication"

Ronald (Jeep owner) reviewed 8/6/26

The repair work was great but there were a couple of problems. First, the quote included removing the tonneau cover and removing the ramp for my wife’s wheelchair. The tonneau was not removed. They were able to complete the repair without the removal but this left a large amount of sanding dust in the bed of my truck which is unacceptable. Second, part of the ramp was removed but when they reinstalled it they did not tighten the nuts on the stabilizer. The nuts were so loose that they were about ready to come off. I had to tighten the nuts myself and take my truck to the car wash to wash out the bed. I called Dustin Sorge to complain. He said that I could bring the truck back and that they would take care of it. I live a hour away from the dealership. I have bought another new auto from Progressive years and decided to return when I found a good deal online for the truck. I just wish more attention to detail was paid.

Randall (Nissan owner) reviewed 8/3/26

I love the good work they did on my repair

Amazing, no issues

Mark and everyone on staff were so nice and everyone worked with my schedule to get me in fast

David (Hyundai owner) reviewed 8/3/26

Travis (Honda owner) reviewed 8/3/26

Darryal (Kia owner) reviewed 7/13/26

Karen (Acura owner) reviewed 6/25/26

Great repair on my car

Olive (Chevrolet owner) reviewed 6/22/26

They did an excellent job

The body shop did a great job on repairing my Chevy Trax.

Mark kept me well informed and I appreciate d that

Michael (Buick owner) reviewed 6/12/26

Dennis (Honda owner) reviewed 6/1/26

Jane (Dodge owner) reviewed 5/29/26

They explained everything they were going to do n looks great. They did a great job. I haven't drove it yet because I've been sick.

Sam (Chevrolet owner) reviewed 4/23/26

Rita (Ford owner) reviewed 4/7/26

I would

Everything was great

Beth (Jeep owner) reviewed 4/6/26

Things still are not right. Map still isn’t working and now in a separate incident, the car had to be towed on Saturday because of the breaks not working and a myriad of lights coming on. Besides the problems after the car was hit, there have been nothing but problems since we bought it.

Jennifer (Toyota owner) reviewed 4/6/26

Lisa (Subaru owner) reviewed 4/2/26

This is my second time using Progressive body shop through State Farm. They make everything very, very simple. They are very fast on getting your parts and getting your car back to you.

Dustin is always professional and if there is something you’re not happy with he gets it fixed right then and there. Drop off is easy and pick up this always easy.

Brian (Chevrolet owner) reviewed 4/1/26

They do good work

Looks great. I’m satisfied

Jimmy (RAM owner) reviewed 3/9/26

Sharon (GMC owner) reviewed 3/2/26

Amber (Chevrolet owner) reviewed 2/26/26

Everyone was easy to talk to and very polite. My blazer looks brand new again I couldn’t be happier

Rochelle (Acura owner) reviewed 2/26/26

Perfect repair!

Great job!

Top of reviews

Stancato's Auto Service

5.0 772 reviews
11969 Lincolnway West
Massillon, OH 44647
North Canton Collision Center

4.9 2,650 reviews
1130 South Main Street
North Canton, OH 44720
AutoNation Collision Center No...

4.9 2,162 reviews
5900 Whipple Ave NW
North Canton, OH 44720

view more shops in: Massillon | 44646

There is no legal requirement that you obtain more than one collision repair estimate for your vehicle repairs.

Progressive Chevrolet Co.

Take photos and get an online estimate

Schedule an estimate appointment

About Progressive Chevrolet Co.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (531)

526 Customers Rated

Likely to Recommend - 4.0/5.0

Repair Quality - 2.0/5.0 -

Customer Service - 3.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?