Progressive Chevrolet Co.

4.8 (530reviews)
95%
8000 Hills And Dales Rd NW,  Massillon,  OH  44646

In operation 89 years, 49 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 7:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (530)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's excellent communication throughout the repair process, with staff providing regular updates and keeping clients well-informed. The quality of repairs receives high marks, with many noting their vehicles look like new after service. Professional and courteous customer service stands out, with staff being described as respectful, knowledgeable, and going above and beyond expectations. Timeliness is generally strong, though some delays occur due to parts availability. The shop excels in vehicle detailing and cleanliness, often surprising customers with thorough cleaning and washing services. While most experiences are highly positive, some customers noted issues requiring return visits for minor adjustments or corrections.
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"Amazing work but thats not the real highlight as anyone could have done the same repair. What sets ..." Read more
"Everyone was easy to talk to and very polite. My blazer looks brand new again I couldnt be happier"
"Progressive BODY SHOP. Did amazing job repairing my car! Kept me up to date during the process. I'd recommend ..." Read more
"Not only did my car come back. Looking worse than it did going in my mirror don't work and also. ..." Read more
"Perfect repair!"
"... the same repair. What sets Progressive apart was they kept me updated every step of the way so I didnt have to question progress. When I picked ..." Read more
"The team had great communications throughout the entire process"
"I got several phone calls to keep me updated."
"They did a really good job on my car and kept me updated the whole time it was in there. Most definitely will go back to get work done of ..." Read more
"Great communication"

Likely to Recommend

I love the good work they did on my repair

Repair Quality

Amazing, no issues

Customer Service

Mark and everyone on staff were so nice and everyone worked with my schedule to get me in fast

Returned Clean

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Returned Clean

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Great repair on my car

Returned Clean

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They did an excellent job

Repair Quality

The body shop did a great job on repairing my Chevy Trax.

Customer Service

Mark kept me well informed and I appreciate d that

Returned Clean

My Experience

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Returned Clean

My Experience

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They explained everything they were going to do n looks great. They did a great job. I haven't drove it yet because I've been sick.

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Repair Quality

Customer Service

Returned Clean

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I would

Repair Quality

Customer Service

Everything was great

Returned Clean

Likely to Recommend

Repair Quality

Things still are not right. Map still isn’t working and now in a separate incident, the car had to be towed on Saturday because of the breaks not working and a myriad of lights coming on. Besides the problems after the car was hit, there have been nothing but problems since we bought it.

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

This is my second time using Progressive body shop through State Farm. They make everything very, very simple. They are very fast on getting your parts and getting your car back to you.

Customer Service

Dustin is always professional and if there is something you’re not happy with he gets it fixed right then and there. Drop off is easy and pick up this always easy.

Returned Clean

Likely to Recommend

They do good work

Repair Quality

Looks great. I’m satisfied

Customer Service

Returned Clean

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Repair Quality

Everyone was easy to talk to and very polite. My blazer looks brand new again I couldn’t be happier

Customer Service

Returned Clean

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Repair Quality

Perfect repair!

Customer Service

Great job!

Returned Clean

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