Stancato's Auto Service
11969 Lincolnway West,
Massillon,
OH
44647
USA
We our a family owned business. I am the third generation since we opened in 1960. We provide body work, paint work mechanical, paintless dent repair and suspension repairs related to the accident. We pride ourselves on customer service and quality. We suggest you ask your friends and neighbor for referrals when seeking any kind of work to your vehicle.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
Payment Types
- Cash
- Check
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the quality of repairs, frequently noting that their vehicles look brand new or even better than before. The shop receives strong praise for its professional, friendly, and courteous staff who make customers feel welcome and valued. Timeliness is a recurring highlight, with many customers noting their vehicles were completed ahead of schedule. Communication throughout the repair process is widely appreciated, with customers noting clear explanations of processes and timely updates. Some customers mentioned minor cleanliness concerns such as residual dust or glass, and one noted a cosmetic issue upon return, both of which were promptly addressed per customer accounts.
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Service Quality
"I am thoroughly impressed with not only the quality of the workmanship on the repairs, but also how nice people are treated by everyone involved starting ..."
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"... won't be the last if I ever had to use a bodyshop! The work is impeccable and it's done in a remarkably short period of time. If you are looking for quality ..."
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"Absolutely awesome work by this company. My fender and bumper were severely damaged and now you can never tell anything was wrong, the paint job was spot on. ..."
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"... Stancatos twice for repairs. In both instances, the job was done well, the estimates were accurate, the timeline was spot on, and everything was explained well and ..."
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"Ive had multiple vehicles repaired at Stancato‘s. Service is amazing and the work is top notch! Would recommend to all my family and friends."
"WOW!! Repair turned FAST!!!"
"Very pleased with their service. My car was restored even faster than expected"
"The vehicle was a day early, which helped with my car juggling."
"Was done before expected."
"Was done a day early!"
"Very professional, communication excellent, very attentive to details and overall excellent job done on my car. Thank you!"
"Communicated each step of the process. Very professional."
"Everyone at the office was so easy to talk to and they explained the processes and timing very clearly. That was so appreciated!"
"Very personal and informative. The communication first class. I would send everyone I know here"
"Love the open line of communication you give."
Robert
(Kia owner)
reviewed 8/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do a great job and take pride and what they do. They have done good work for me in the past and this was just as good. I’m very friendly service.
Customer Service - 5.0/5.0
Returned Clean
Cheryl
(Subaru owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick. Repair was fantastic
Customer Service - 5.0/5.0 -
Answered questions and communicated effectively
Returned Clean
Colleen
(Toyota owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone is so kind!
Customer Service - 5.0/5.0 -
The work is done efficiently.
Returned Clean
Maria
(Subaru owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Arthur
(Chevrolet owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Deborah
(Buick owner)
reviewed 7/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Anonymous
(Hyundai owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Peter
(Honda owner)
reviewed 7/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Daniel
(Mitsubishi owner)
reviewed 7/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent experience all around.
Customer Service - 5.0/5.0 -
Felt like dropping a car off to a family member.
Returned Clean
Christopher
(Chevrolet owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Heidi
(Honda owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Martha
(Chevrolet owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0 -
You are the best!!
Repair Quality - 5.0/5.0 -
I was treated with the greatest respect, my car looks absolutely amazing!!
Customer Service - 5.0/5.0 -
Everyone was very friendly & professional!
Returned Clean
Anonymous
(Honda owner)
reviewed 7/10/26
Likely to Recommend - 5.0/5.0 -
I would highly recommend their service
Repair Quality - 5.0/5.0 -
Look over vehicle damage throughly Told me exactly what repairs where needed and estimated costs Friendly
Customer Service - 5.0/5.0
Returned Clean
Larry
(Jeep owner)
reviewed 7/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Stacey
(Toyota owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Stancato’s provided excellent service and their work is superb! I’m very happy with the repairs on my Rav 4.
Customer Service - 5.0/5.0
Returned Clean
Anonymous
(Lexus owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Rolly
(RAM owner)
reviewed 6/29/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Mark
(GMC owner)
reviewed 6/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tricks looks great appreciate the work and timely repair
Customer Service - 5.0/5.0
Returned Clean
Anonymous
(Toyota owner)
reviewed 6/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent!!!
Customer Service - 5.0/5.0
Returned Clean
Gregory
(Kia owner)
reviewed 6/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No problems whatsoever 👌🏼
Customer Service - 5.0/5.0 -
Very thorough and efficient.