Stancato's Auto Service

5.0 (794reviews)

100%

(330) 832-3043

11969 Lincolnway West, Massillon, OH 44647

100%

See Photos

11969 Lincolnway West
Massillon, OH 44647

Get Directions Website Email

About Stancato's Auto Service

See Photos

11969 Lincolnway West
Massillon, OH 44647

Get Directions Website Email

We our a family owned business. I am the third generation since we opened in 1960. We provide body work, paint work mechanical, paintless dent repair and suspension repairs related to the accident. We pride ourselves on customer service and quality. We suggest you ask your friends and neighbor for referrals when seeking any kind of work to your vehicle.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

Cash
Check

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (794)

Sort By:
Newest
Rating

783 Customers Rated

5 Stars

93.1% Complete

(739)
4 Stars

4.4% Complete

(35)
3 Stars

0.8% Complete

(6)
2 Stars

0.3% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.1% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The friendly, professional, and courteous staff atmosphere is frequently highlighted, with customers describing the experience as welcoming and family-like. Timeliness is a strong recurring theme, as numerous customers noted their vehicles were completed ahead of schedule. Interior and exterior cleaning upon vehicle return is frequently appreciated as an unexpected bonus. Many customers are repeat visitors who exclusively trust this shop for their body repair needs. A few customers noted minor issues such as residual glass on seats or moisture in a tail light, reflecting their honest feedback rather than any systemic concern.

Select to learn more

Service Quality
Timeliness
Communication

"Ive had multiple vehicles repaired at Stancato‘s. Service is amazing and the work is top notch! Would recommend to all my family and friends."

"Absolutely awesome work by this company. My fender and bumper were severely damaged and now ..." Read more

"I am thoroughly impressed with not only the quality of the workmanship on the repairs, but also how nice people are treated ..." Read more

"... used Stancatos twice for repairs. In both instances, the job was done well, the estimates were accurate, the timeline was spot on, and everything was explained ..." Read more

"These guys did an excellent job. They did exactly what they promised. Even waxed the car with an amazing shine. So happy with their work. ..." Read more

"Very pleased with their service. My car was restored even faster than expected"

"Was done before scheduled time!"

"Stancatos was excellent! Professional, timely and my car was perfect!!!"

"Perfect. Good paint job. Washed and shiny and sooner than promised."

"Great work and done faster than expected!"

"Very personal and informative. The communication first class. I would send everyone I know here"

"Very professional, communication excellent, very attentive to details and overall excellent job done on my car. Thank you!"

"Communicated each step of the process. Very professional."

"Stancatos is my go to for all bodywork. Communication is great. Their work is top-notch."

"... vehicle was ready. Unfortunately, I missed both, but the voicemail contained all the details needed to avoid phone tag. Much appreciated." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Ive had multiple vehicles repaired at Stancato‘s. Service is amazing and the work is top notch! Would recommend to all my family and friends."

"Absolutely awesome work by this company. My fender and bumper were severely damaged and now ..." Read more

"I am thoroughly impressed with not only the quality of the workmanship on the repairs, but also how nice people are treated ..." Read more

"... used Stancatos twice for repairs. In both instances, the job was done well, the estimates were accurate, the timeline was spot on, and everything was explained ..." Read more

"These guys did an excellent job. They did exactly what they promised. Even waxed the car with an amazing shine. So happy with their work. ..." Read more

"Very pleased with their service. My car was restored even faster than expected"

"Was done before scheduled time!"

"Stancatos was excellent! Professional, timely and my car was perfect!!!"

"Perfect. Good paint job. Washed and shiny and sooner than promised."

"Great work and done faster than expected!"

"Very personal and informative. The communication first class. I would send everyone I know here"

"Very professional, communication excellent, very attentive to details and overall excellent job done on my car. Thank you!"

"Communicated each step of the process. Very professional."

"Stancatos is my go to for all bodywork. Communication is great. Their work is top-notch."

"... vehicle was ready. Unfortunately, I missed both, but the voicemail contained all the details needed to avoid phone tag. Much appreciated." Read more

Dana (Toyota owner) reviewed 9/25/26

Robert (RAM owner) reviewed 9/24/26

Great job looks like new

Very professional

Randall (Nissan owner) reviewed 9/24/26

Rather give a 15

Vickie (Chevrolet owner) reviewed 9/21/26

Very positive experience from quote to repairs.

Office staff very helpful.

Cory & Baylee (GMC owner) reviewed 9/17/26

Mary (Jeep owner) reviewed 9/14/26

Stancatos always does an excellent job.

Carol (GMC owner) reviewed 9/11/26

Work was done and completed just as they promised.. very satisfied

Gary (Honda owner) reviewed 9/10/26

My car was very well done!!!

Rebecca (Nissan owner) reviewed 9/10/26

All around great job for the service. Although communication has room for improvement they still communicated well when called.

Did a great job!

Very friendly and upfront!

Mary (Chevrolet owner) reviewed 9/8/26

Elaine (Hyundai owner) reviewed 9/8/26

Glad my ex husband recommended then.

My car looked wonderful when they were done with it. Got it done in the time they said it would be done

Everyone very friendly. Nice people. And nice to deal with.

Susan (Honda owner) reviewed 9/3/26

Laurie (Ford owner) reviewed 8/31/26

I always talk highly of Stancato and recommend them to anybody who has the need.

Stancato’s is my go to for all bodywork. Communication is great. Their work is top-notch.

Consistent excellent work

Steven (Honda owner) reviewed 8/27/26

Courteous and knowledgeable personnel, explained the process for the repair. Met the schedule time-table. Repair is flawless. Thank you Mark and the team for a job well done!

Arthur (Scion owner) reviewed 8/27/26

Anonymous (Chevrolet owner) reviewed 8/27/26

Marty (Toyota owner) reviewed 8/24/26

These guys did an excellent job. They did exactly what they promised. Even waxed the car with an amazing shine. So happy with their work. Thank you

Sharon (Hyundai owner) reviewed 8/19/26

Anita (Honda owner) reviewed 8/13/26

We have used Stancato 3 times now. Won’t bring my car to anyone else.

Excellent car repair service.

The lady at the desk was very professional and very nice. All the people there are great

Elizabeth (Jeep owner) reviewed 8/13/26

Fast, friendly and did a wonderful job!

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Stancato's Auto Service

About Stancato's Auto Service

Reviews (794)

783 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?