Diehl Collision of Massillon
In operation 4 years.
Diehl Collision Centers have the expertise and state-of-the-art capabilities to handle everything from minor damage to the most complex collision repairs. Our certified professionals receive advanced factory training and deliver precise workmanship to ensure your vehicle is safe, reliable, and restored to pre-accident condition. From start to finish, you’ll experience top-notch customer service you can trust, along with the confidence of knowing your vehicle is being repaired by some of Ohio’s most qualified professionals. Best of all, we assist with insurance claims, offer free estimates, and provide a limited lifetime warranty on all repairs. We are an I-Car Gold Class facility and uphold prestigious certifications for Nissan, including GT-R, Infiniti, Hyundai, Kia, Dodge, Chrysler, Jeep, Ram, and Fiat.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We have only had our Honda back for 2 days. The workman ship on the outside looks great. The engine compartment looks good. At this point I couldn’t be happier.
Likely to Recommend - 4.5/5.0 -
I don't really socialize, so I don't really recommend....
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely. I could have gone anywhere, but you all are so patient.
Repair Quality - 5.0/5.0 -
Everybody i dealt with was just wonderful. I appreciate all the hardwork. If it weren't for the wait time, it would have been perfect, but I understand.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I returned to Diehl ( Waikem ), because when one of Waikem's Service Techs slaughtered the rear Passenger Fender Well, I couldn't see where the repairs were. I got rid of it, anyway, because there's no way that you folks were able to not use Body Compound, but it was perfect in appearance. That was a 2018 Odyssey, whereas this is a 2019 Odyssey. Someone at Diehl ought to remember that incident.
Repair Quality - 5.0/5.0 -
I'm satisfied with the results. BTW, I submitted this a week ago; you need to look at what your Server's doing with these Survey Results.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jason was professional and very helpful every step of the way. 10/10.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I was happy with the service but it took longer than was anticipated to get the car repaired. I turned it in on the Monday before Thanksgiving and was told it would take 2-3 days but it wasn’t ready u til the following Monday.