Direct Collision Center, LLC
In operation 55 years, 47 years at this location.
Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Amazing job guys! Thank you all so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
finished product looks great! thanks
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had an excellent experience with Direct Toyota, and I especially want to recognize Ralph for his outstanding customer service. I have known Ralph for years, and he has worked on my vehicles in the past. He has always been very prompt, professional, and dependable, and this experience was no different. I was originally told that my Genesis would be ready on Friday, but Ralph and the body shop staff completed the repairs two days earlier, which was greatly appreciated. Throughout the entire process, Ralph kept me informed and texted me daily with updates on the progress of my vehicle. I never had to wonder what was happening or call repeatedly for an update. When I picked up my vehicle, I was extremely impressed with the work. They did a remarkable job! My Genesis looked brand new, and they even cleaned the inside and outside of the vehicle. The repair was done beautifully, and I couldn't be happier with the results. I also want to compliment the front desk receptionists. They were very friendly, courteous, and helpful whenever I had questions. I highly recommend Direct Toyota, and I especially appreciate Ralph for always taking great care of me and making sure my vehicle is serviced and repaired properly. His communication, professionalism, and commitment to excellent customer service are truly appreciated. Thank you, Ralph, and the entire Direct Toyota team, for taking such great care of my Genesis!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional.
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
not timely, not communicative, not organized. Car promised 8/21 delayed repeatedly until 9/15 Very very expensive
Customer Service - 1.5/5.0 -
same comments apply
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication through out the process with updates. Staff was very friendly and empathetic. I would gladly recommend to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ralf provided great customer service. He sent regular updates and took the time to answer any questions or concerns. My truck is brand new and he worked to ensure all part were OEM vs. aftermarket. The ladies in front were also very helpful and always greeted me with a smile and positive attitude
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent results on repairs and friendly staff and great communication on progress. Bonus too that Hertz partners with you to give me a rental car!
Customer Service - 5.0/5.0 -
Paint and repairs look great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the professionalism and customer service
My Experience - 0.0/5.0 -
Two lights came on as soon as I left the lot that had NEVER been on. The engine.& traction… when driving began shaking so violently I brought it back. Before hit. The day before had oil, tires & alignment at dealership… something has occurred to it since I dropped it off
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Made my car look brand new again! Very communicative throughout the process and answered any questions I had.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and good communication.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job! Got my car back and can’t even tell it had damage. They made the process easy to understand and get done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very happy to look at my car look very nice in the back and all that thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This my second time using direct collision and they have been amazing. Very informative and quick