Direct Collision Center, LLC

4.4 (2,047reviews)
89%
2361 Morse Road,  Columbus,  OH  43229

In operation 55 years, 47 years at this location.

Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (2,047)

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Direct Collision done a remarkable job! Very professional… thank you!

Likely to Recommend

They are great!

Repair Quality

Great job all around.. thank you

Customer Service

Great job!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My right side tie still making some kind of difference noise than normally it’s does

Likely to Recommend

Repair Quality

Good

Customer Service

Good

Returned Clean

My Experience

Hello and good afternoon. After repairs were made all was well until I noticed my exterior touch button on the physical car was not working and wouldn’t open the trunk.

My Experience

My Experience

Likely to Recommend

Body shop does outstanding work

Repair Quality

Kept me up date every step of the way

Customer Service

Great people

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The repair looks absolutely amazing. However it took longer than expected and no one will call to communicate with me. I getting automated messages and when I called to follow up I was told someone would call me back but they never did. Also I was told yesterday the car was ready but awaiting detailing so I should come pick it up today when it’s all done. Maybe my understanding of detailing was wrong but the car was dirty from mud.

My Experience

The interior looks like it's been wiped down and cleaned. Looks terrific! Looks good for 10 years old. Thank you very much. Work on the outside also looks great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will inform them of the fuel situation that occurred to me

Repair Quality

I dropped off my truck with a full tank of fuel only to have a half tank remaining when I picked it up. All of the repair work looked fine.

Customer Service

The receptionist was friendly and helpful during the drop off and pickup of the vehicle.

My Experience

Please tell Jason Cook he did an amazing job pulling the dent! Also tell him I said thank you!!

Likely to Recommend

Repair Quality

Customer Service

The lack of communication was infuriating. I had to beg and call multiple times a day to get any sort of updates. Never got a full breakdown of what the plan was for my car and repairs were pushed back multiple times with little to no explanation

Returned Clean

My Experience

Awesome experience…communicative, friendly and helpful

My Experience

Very satisfied. Appreciated the updates on service as well.