Direct Collision Center, LLC

4.5 (2,024reviews)
89%
2361 Morse Road,  Columbus,  OH  43229

In operation 55 years, 47 years at this location.

Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (2,024)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job

Customer Service

My Experience

Great people and they did a great job.

My Experience

Very professional organization.

My Experience

Many thanks to Ralph for coordinating all of the repairs to my car, and to the technicians who did the repair work. I’m very satisfied with my experience.

My Experience

Tech left a large dirt/carbon/grease spot on front passenger side seat as well as a spot on the gear shift handle.

Likely to Recommend

Repair Quality

Customer Service

Thank you very much you have done it for me

Returned Clean

My Experience

Finished car ahead of schedule and it looks great, I’m completely satisfied and thankful for the direct collision team

My Experience

I appreciate that you kept me advised of progress. And was pleased that you washed the car and cleaned the interior: a little bonus.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car looked great when I picked it up! Thanks!😊

Likely to Recommend

Repair Quality

The car looked great! Thank you!

Customer Service

Returned Clean

My Experience

It was nice to get update texts during the process.

My Experience

Oh sorry I didn’t mean to cause a fuss! I guess I only said I wasn’t satisfied because of the touch screen being broken when I got it back.

My Experience

My Experience

Appreciated all the updates

Likely to Recommend

Repair Quality

Customer Service

My Experience

The people was friendly and knowledgeable. The work so far is very well done. Dent is gone. I hope the paint and seal also stays as good as it looks now.

Likely to Recommend

Except for dirt on interior great job

Repair Quality

Have not found any flaws yet

Customer Service

Very nice

Returned Clean

My Experience

Justin was the associate that I worked with and he was fantastic. Juan and everyone else in the Hertz department were fantastic as well. I got my car work done well and in a timely manner. I paid less for my rental car than I was expecting. AND I got my car back cleaner than I left it with them. They went above and beyond and I will now recommend Direct Collision to everyone who needs their services.

Likely to Recommend

Justin was the associate that I worked with and he was fantastic. Juan and everyone else in the Hertz department were fantastic as well. I got my car work done well and in a timely manner. I paid less for my rental car than I was expecting. AND I got my car back cleaner than I left it with them. They went above and beyond and I will now recommend Direct Collision to everyone who needs their services.

Repair Quality

Justin was the associate that I worked with and he was fantastic. Juan and everyone else in the Hertz department were fantastic as well. I got my car work done well and in a timely manner. I paid less for my rental car than I was expecting. AND I got my car back cleaner than I left it with them. They went above and beyond and I will now recommend Direct Collision to everyone who needs their services.

Customer Service

Justin was the associate that I worked with and he was fantastic. Juan and everyone else in the Hertz department were fantastic as well. I got my car work done well and in a timely manner. I paid less for my rental car than I was expecting. AND I got my car back cleaner than I left it with them. They went above and beyond and I will now recommend Direct Collision to everyone who needs their services.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean