Direct Collision Center, LLC
In operation 55 years, 47 years at this location.
Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I AM COMPLETELY SATISFIED WITH THE REPAIRS TO MY ACURA. FROM ESTIMATE TO CONCLUSION OF REPAIRS ALL WENT SMOOTHLY AND COMPLETION ON TIME. ALL OF YOUR EMPLPOYEES WERE PROFESSIONAL AND KNOWLEGEABLE.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs took a bit longer than I would've anticipated but understand now knowing the hoops insurance companies can make you jump thru. Additionally, Matt was excellent to work with. Thank you for all your help!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
This would be a 10 once my car wiring issues is settled and fixed
Repair Quality - 0.5/5.0 -
My car alarm started going off after few days I picked it up, the headlights started blinking and right now the vehicle is un drivable. I will have to tow it to you all for proper check of the wiring problems and reset of the car
Customer Service - 4.0/5.0 -
Customer service was okay just that no one returned my call on Thursday when I tried to reach yall on the phone and explain to yall what is going on with my car
My Experience - 0.0/5.0 -
High jack point on the frame was involved in the accident. It was pointed out when dropped off. No coating was applied to the area and rust has began to accumulate. Bumper gap is uneven and plastic on the aftermarket plastic is starting to peel up. Was hoping these would be directly from Toyota with it being brand new. Tow connector was left unplugged.
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
High jack point on the frame was involved in the accident. It was pointed out when dropped off. No coating was applied to the area and rust had began to accumulate. Bumper gap is uneven and plastic on the aftermarket plastic is starting to peel up. Was hoping these would be directly from Toyota with it being brand new. Tow connector was left unplugged.
Customer Service - 3.5/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
Some repairs not done and the repairs that were performed are not great. Mismatched car parts were installed on the vehicle
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The detailed repair improved my car’s appearance as well as its safety.
Likely to Recommend - 0.5/5.0 -
Driver side rear Wheel Eyebrow Arches Fender needs glue for my car. You should repair better way.
Repair Quality - 0.5/5.0 -
My car was in your shop 8 weeks. I paid a rental car over the insurance limit. And the day I was picking up the car there was some scratches on the hood. And read driver door. The coolant was empty. Justin fixed. Then when I left I saw the rear wheel eyebrow arches fender the glue you put is not holding it. And it needs glue.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Job well done. Thank you. So happy to have my car back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
OUTSTANDING SERVICE AND QUALITY REPAIRS COMPLETED FROM RALPH TO REST OF THE DIRECT COLLISION TEAM INVOLVED!!!! Chad Smith
My Experience - 5.0/5.0 -
great communications with work updates, excellent quality repair results. Customer satisfied. Thank You!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work results. Great communication.
Customer Service - 5.0/5.0 -
Very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was friendly, very helpful with explaining the repair process, and making rental recommendations. I was updated with every step and anticipated completion date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks better than before. Very smooth transitions from old parts to new parts
Customer Service - 5.0/5.0 -
Staff was very nice, helpful, and kept me updated at every step
Returned Clean
My Experience - 5.0/5.0 -
The only problem was had trouble finding my vehicle in the lot. Otherwise everyone was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair done well. Completed 2 days sooner than promised.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I’m not satisfied what you guys done my tundra pain not good side panel also not setting purple