Direct Collision Center, LLC

4.5 (2,026reviews)
89%
2361 Morse Road,  Columbus,  OH  43229

In operation 55 years, 47 years at this location.

Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (2,026)

Likely to Recommend

Repair Quality

Repair done well. Completed 2 days sooner than promised.

Customer Service

Returned Clean

My Experience

I’m not satisfied what you guys done my tundra pain not good side panel also not setting purple

Likely to Recommend

Repair Quality

Great customer service.

Customer Service

Returned Clean

My Experience

The car looks better than new! I really appreciated the updates I received throughout the process. You guys rock!

Likely to Recommend

Repair Quality

Customer Service

The car looks better than brand new!

Likely to Recommend

Repair Quality

I am trying to see what is wrong with my lights. The brights are like regular light and the dims are not good. I asked you to check it out and the 2 girls said they did but no one drove it in the dark. I can have my brights on and no one. That is coming towards me try to tell me my brights are on

Customer Service

My Experience

Liked getting the updates regarding our vehicle

Likely to Recommend

Repair Quality

Very happy with the experience

Customer Service

Likely to Recommend

The best dealership in the world

Repair Quality

Great fast service took my suv back to get my painting looked at again and fix great job Ralph is amazing he’s the man

Customer Service

Goat service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair was excellent!

Customer Service

Matt, Justin and their team were very accommodating and did their best to help navigate any issues.

My Experience

My Experience

Overall I am impressed with the repair once I got in system. But there was an oddness about getting on the repair schedule that was worked out only after I contacted GM. Great job and experience once I got in but took too long to contact me about getting in.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I know it was a great deal of work repairing the damage to my vehicle. Your team payed exemplary attention to the task at hand. The paint I'm sure was the most intense stage. Very nice job men, I'm sure you make it look easy ! Thanks again !

Likely to Recommend

Repair Quality

Missing rubber snubber ( bottom of driver's door ) , squeegee at bottom of door not securely mounted, and etched scratch on the inside of rear driver's side door. Will be bringing it back. But in my opinion you people did a stellar job ! Thank you kindly !

Customer Service

Missing rubber snubber ( bottom of driver's door ) , squeegee at bottom of door not securely mounted, and etched scratch on the inside of rear driver's side door. Will be bringing it back. But in my opinion you people did a stellar job ! Thank you kindly !

My Experience

Text messages were confusing at the end when I was told it would be extended, but then I received a phone message that vehicle was ready to be picked up.

Likely to Recommend

Very satisfied with repair results.

Repair Quality

Great job!

Customer Service

Extremely nice, cooperative & informative.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job !!

My Experience

You guys do a great job, but the wait time to get your vehicle needs to be worked on. I feel like you all could have been a lil more accommodating as far as maybe getting rentals for long wait times

My Experience

Ii was complaining the time for service but I realize the order and delivery it takes time

My Experience

Thank you!!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent

Customer Service

Wonderful

Returned Clean