Direct Collision Center, LLC

4.4 (2,034reviews)
89%
2361 Morse Road,  Columbus,  OH  43229

In operation 55 years, 47 years at this location.

Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (2,034)

My Experience

I know it was a great deal of work repairing the damage to my vehicle. Your team payed exemplary attention to the task at hand. The paint I'm sure was the most intense stage. Very nice job men, I'm sure you make it look easy ! Thanks again !

Likely to Recommend

Repair Quality

Missing rubber snubber ( bottom of driver's door ) , squeegee at bottom of door not securely mounted, and etched scratch on the inside of rear driver's side door. Will be bringing it back. But in my opinion you people did a stellar job ! Thank you kindly !

Customer Service

Missing rubber snubber ( bottom of driver's door ) , squeegee at bottom of door not securely mounted, and etched scratch on the inside of rear driver's side door. Will be bringing it back. But in my opinion you people did a stellar job ! Thank you kindly !

My Experience

Text messages were confusing at the end when I was told it would be extended, but then I received a phone message that vehicle was ready to be picked up.

Likely to Recommend

Very satisfied with repair results.

Repair Quality

Great job!

Customer Service

Extremely nice, cooperative & informative.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job !!

My Experience

You guys do a great job, but the wait time to get your vehicle needs to be worked on. I feel like you all could have been a lil more accommodating as far as maybe getting rentals for long wait times

My Experience

Ii was complaining the time for service but I realize the order and delivery it takes time

My Experience

Thank you!!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent

Customer Service

Wonderful

Returned Clean

My Experience

2nd time there, Stellar job again! :)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would absolutely recommend this shop to anyone in need.

Repair Quality

Second time having my vehicle in this shop. Both repairs look like it came off the showroom floor. Can’t recommend enough.

Customer Service

Employees are super friendly and knowledgeable. Make sure you leave lnowing what to expect.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Did a very professional job will recommend to others

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Crossing fingers that the paint job holds up, but it looks great. Can’t even tell there was an issue.

Customer Service

Everyone was communicative, professional and friendly.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am 95% satisfied. Ralph is very helpful. We have a leak in the sunroof after the paint repairs, however Ralph has scheduled The repairs to be performed. Great service!!! Thank you Toyota Direct team!!! Max

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks like New!

Customer Service

Everyone I interacted with was friendly and helpful with any questions I had

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Justin helped a ton and was willing to explain to help me get information I need.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Justin coordinated my repair and did an outstanding job keeping me informed of the progress. He was always very polite during our phone conversations and in person. He is defiantly an asset for Direct Collision!