Direct Collision Center, LLC
In operation 55 years, 47 years at this location.
Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
I am 95% satisfied. Ralph is very helpful. We have a leak in the sunroof after the paint repairs, however Ralph has scheduled The repairs to be performed. Great service!!! Thank you Toyota Direct team!!! Max
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like New!
Customer Service - 5.0/5.0 -
Everyone I interacted with was friendly and helpful with any questions I had
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Justin helped a ton and was willing to explain to help me get information I need.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Justin coordinated my repair and did an outstanding job keeping me informed of the progress. He was always very polite during our phone conversations and in person. He is defiantly an asset for Direct Collision!
My Experience - 0.0/5.0 -
It is not perfectly fixed
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
No están atento a los mensajes y las notas que se le hacen, porque arreglan una parte y no arreglan la otra, cosa que cuesta que lo que demoraba 15 días ahora demore 30 después de que demoraran más de 3 semanas para poder empezar a arreglar el carro porque supuestamente el seguro no le había respondido cuando el seguro me decía a mí que era demora de ellos que no mandaban el estimado
Customer Service - 5.0/5.0 -
La persona que nos atendió es muy buena y educada sin tener que ver con el problema que sucedió de reparación pues ella nos atendió perfectamente
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0 -
bumper not set went back to have fixed in one left 15 minutes down the road car leaks transmission fluid and start smoking and had to get towed back for more repairs lots of gas back-and-forth
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was excited when I got the text that my car was done , ahead of schedule. And she was ready to come home. And she looked great. Thanks again for getting my car done and back to looking her best 👏🏽👏🏽👏🏽
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair took too long.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Also worked on my wife's car last year
Repair Quality - 5.0/5.0 -
Great job - looks great
Customer Service - 5.0/5.0 -
Good communication
Returned Clean
My Experience - 5.0/5.0 -
It was relatively minor damage but the work was well done and actually beyond that. Great attention to detail!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good taken care
Customer Service - 5.0/5.0 -
Good