Direct Collision Center, LLC
In operation 55 years, 47 years at this location.
Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m extremely happy with the repairs and the quality of service. I’ll definitely be using them again in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The ladies at the reception desk very empathetic, compassionate and understanding and flexible. Very good people also skilled at their job. Body techs are amazing as well. Very good well-rounded experience. Would recommend to friends. My satisfaction is comparable to the same level of satisfaction I received having prior body work completed at Roush Honda on schrock road in Westerville where I originally bought my car. ☆☆☆☆☆/☆☆☆☆☆!!
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Still a dent on affected area, rear fender on accident side now has some scrapes on the black paint.
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The supplier had some issues with getting them the correct parts, but Direct kept me informed and updated with the new completion dates. Very good service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took some time but all ended well.
Customer Service - 4.5/5.0 -
We had a little communication challenge but it resolved well.
Returned Clean
My Experience - 0.0/5.0 -
Is a lot of lights that came up on my dashboard after I picked up my car
My Experience - 5.0/5.0 -
Always do a fantastic job helping me Even hertz inside Toyota direct
Likely to Recommend - 5.0/5.0 -
I love going to you guys service is good
Repair Quality - 5.0/5.0 -
You guys did a great job like always Ralph was amazing the whole staff the only Thing was my lug nuts was kind of scratch up like maybe the person didn’t use my wrench for lug nuts to come off other then that amazing job would recommend you guys are the best
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks great. I’m especially impressed that you also did a deep clean of the interior. I was waiting for Spring to do that. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone from the office staff to Ralph and Matt are always amazing, and I’m truly so grateful for all of them. When I had to bring my car in on one of my worst days, they took such great care of me and made a stressful situation so much easier. I really appreciate not just the quality of the work, but the kindness and support they showed throughout the entire process.