Direct Collision Center, LLC
In operation 55 years, 47 years at this location.
Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
My license plate lights in the back was out and my back bumper is sticking out a little on the right side
Customer Service - 2.5/5.0 -
Descent job but not the best must have been rushing to get job done
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
It took longer than I thought it would to fix
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am well satisfied and I appreciated you all. Keep the good job Thamk you all . Alimamy Bangura
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would never recommend this place to even an enemy let alone a loved one
Repair Quality - 0.5/5.0 -
The perfect place to take your vehicle if you want LACK OF COMMUNICATION, DELAYS AND VEHICLE RETURNED NOT COMPLETED. This is a place you take your car to and forget about it. My car came back with two issues that was on file to be fixed but got ignored after being delayed pick up time 3 separate over weeks. When you call customer service no one knows the current status of your car, they will transfer you to a manager who they say will pick up but you will be sent straight to voicemail. This place makes a calm & patient customer furious.
Customer Service - 0.5/5.0 -
The perfect place to take your vehicle if you want LACK OF COMMUNICATION, DELAYS AND VEHICLE RETURNED NOT COMPLETED. This is a place you take your car to and forget about it. My car came back with two issues that was on file to be fixed but got ignored after being delayed pick up time 3 separate over weeks. When you call customer service no one knows the current status of your car, they will transfer you to a manager who they say will pick up but you will be sent straight to voicemail. This place makes a calm & patient person furious.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m very happy with customer service, thanks
Likely to Recommend - 4.0/5.0 -
Maybe Fineline next time.
Repair Quality - 4.0/5.0 -
License Plate was left in the glove compartment, maybe that is normal for front bumper replacements. Much worse though is the left fender is vertically misaligned with the bumper with a tiny bit of separation. It doesn't cause any noise, just aesthetics.
Customer Service - 3.5/5.0 -
The phone tag was difficult.
Returned Clean
My Experience - 5.0/5.0 -
Your company did your usual fine job repairing my vehicle thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
A few communication problems at the outset.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Direct Collision done a remarkable job! Very professional… thank you!
Likely to Recommend - 5.0/5.0 -
They are great!
Repair Quality - 5.0/5.0 -
Great job all around.. thank you
Customer Service - 5.0/5.0 -
Great job!