Direct Paint & Collision Inc.

4.9 (1,817reviews)
98%
1000 North Eagle Road,  Havertown,  PA  19083
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Shop AssistantSparkles

In operation 46 years.

We perform flawless collision repair with trained & licensed technicians. Direct Paint & Collision has the most modern equipment to restore your vehicle back to like-new condition. With over forty years in business, we are known not only for the quality of our repairs, but also for being the best at servicing the needs of our customers. Direct Paint is committed to providing customers with quality parts and making the process of getting back on the road after an accident as seamless as possible. The team is I-Car Gold Certified and can handle body repairs for any make and model. Direct Paint has in-house insurance claims experts who can work with your insurance company, so you don’t need to stress over the details.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,817)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return, often cleaner inside and out than expected. Communication is a standout strength, with customers highlighting daily text updates, proactive phone calls, and transparent progress reporting throughout the repair process. Timeliness is frequently commended, with numerous customers receiving their vehicles ahead of schedule. Customers also appreciate the seamless coordination with insurance companies and rental car services. A small number of customers noted areas for improvement, including occasional delays without proactive explanation, and inconsistent communication during longer repairs, as mentioned directly in their feedback.
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"... great. The staff was friendly, professional, and the quality of their work was exceptional. Their time management was impressive — everything ..." Read more
"... are super friendly, perform on a timely manner, and the quality of the work is outstanding. Highly recommend!" Read more
"... and rent a car and even returned the car for us. My car was looks brand new. They did a wonderful job. Thank you." Read more
"... Highly recommend this place to anyone looking for honest, high-quality work and a team that genuinely cares!" Read more
"... throughout the process from the direct collision company. They went above and beyond with my car. It looks beautiful. I didn't realize til I got it home how nice it looks. ..." Read more
"... Collision is thing can actually go uphill from there. Excellent communication from day1! What was needed, how long it would take and kept us up to date through ..." Read more
"... updates. I intend to recommend you to my friends. Emails were sent every 4 to 5 days with updates Very impressed. They kept me informed and appear ..." Read more
"During the first week of repairs I got text updates about the work. About when I thought my car would be finished, I ..." Read more
"The staff was super friendly, communicated often, the rental car process was really convenient, and my car looked so clean and perfect at pickup."
"... time the customer service just was there as before. Communication was miss the first 3 days." Read more

My Experience

I have taken my car to Direct Paint and Collision for all my repairs for accidents over the years. They did a fantastic job on my recent repair. The staff is wonderful and I highly recommend and totally trust their expertise. Thanks again for a job well done.

My Experience

Very happy with your work and customer service. I would highly recommend you to anyone looking for an auto body shop

My Experience

Everyone was awesome. Taylor made sure to keep me updated with the progress and he was very nice and professional.

Likely to Recommend

Repair Quality

They made everything easy and my car looks great

Customer Service

Everyone was friendly and accommodating

Returned Clean

My Experience

John and bronco kept me well informed of the progress of my vehicle.. telling me what parts they have to order.. letting me know the time frame of everything.... The shop worked on my 2026 Bmw M5 and the results was remarkable.. you could not tell if my car was in a accident... remember, this is a 2026 Bmw M5...those guys are special and I highly recommend direct paint and collision.. BIG SHOUT OUTS TO BRONCO AND JOHN OF DIRECT PAINT AND COLLISION..

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Customer Service

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Considerate and respectful proud of their work

Customer Service

My Experience

My Experience

All good

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Repair Quality

Customer Service

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Absolutely

Repair Quality

Great service and had vehicle in and out Quality work

Customer Service

Great service

Returned Clean

My Experience

Car had scratches on it that weren’t there before i dropped it off, the initial problem was fixed great but disappointed with the “detail” and new scratches on passenger side door.

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Customer Service

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Repair Quality

Customer Service

My Experience

Extremely satisfied with the work. Very thorough and on time.

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My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

It was quite difficult to go 2 weeks without my car instead of the 5 days quoted. Uber was expensive. I want to thank the crew who worked on my car and the GREAT CLEANUP JOB INCLUDING THE BEAUTIFUL TIRES AND RIMS.

Likely to Recommend

Repair Quality

The repair to my front grill and replacement of drivers side light cover looks good

Customer Service

Hard to find out why repair extended a second week other than the wrong part was sent to the shop. When i picked it up i was told that more work needed to be done to hold the headlight up.

My Experience

My Experience

I appreciate the daily text provide me with updates of the process. It ease my mind and I felt very confident that my car would be ready and in good hands.