Direct Repair Collision Ctr, Inc.

5.0 (226reviews)
100%
725 Butler St,  Pittsburgh,  PA  15223

In operation 22 years.

Direct Repair Collision Center Inc is located at 725 Butler St (Rt8) in Etna, Pa. - Locally Owned and Operated sense in 2004. We specialize in Collision Repair, Restoration, and Custom Work. We accept all insurance claims and work with all insurance companies. Our shop is a Preferred repair facility among many major insurance companies. We strive to follow OEM guidelines for the repair of your vehicle, making sure your car is as close to factory as possible, safety is our number one concern!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Motorcycle Repair
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (226)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was great. The car was ready much sooner than expected. Kelly was great from start to finish. She explained everything & kept us updated on progress. Definitely recommend Direct Repair Collision

Likely to Recommend

Repair Quality

Looks as good as new

Customer Service

Kelley was awsome!

Returned Clean

Likely to Recommend

Repair Quality

incredible.

Customer Service

Everyone was amazing but the car work was extraordinary - the car was even cleaner than how I left it inside and out. Thank you!

My Experience

Likely to Recommend

Always recommend shop to friends Great work. Thank you!

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was amazing. They treated their customers with kindness and respect.

Customer Service

Returned Clean

My Experience

Very precise, very professional, very friendly. I was happy to have my vehicle back ahead of the estimated time,Very satisfied, great job by everyone!

Likely to Recommend

Repair Quality

I'm very happy & satisfied with the work & the staff

Customer Service

Can't be more satisfied

Returned Clean

My Experience

Kelly took great care of me! My new bumper looks awesome and my car was fixed earlier than expected. Thanks everyone!

Likely to Recommend

Repair Quality

Car came back good as new, drives just like the day I bought it and was done earlier than expected. Will choose this Direct Repair from now on

Customer Service

Communicated well and very friendly

Returned Clean

Likely to Recommend

Would definitely recommend to others

Repair Quality

The repair looks perfect! You cannot tell I had previous damage to my car.

Customer Service

Excellent customer service!

Likely to Recommend

Repair Quality

They were very professional and prompt with excellent customer service. I highly recommend the shop for your collision needs!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Best experience dealing with car repairs.

Repair Quality

Easy to work with.

Customer Service

Very pleased with customer service.

My Experience

I think your customer service is better than Chic-fil-a and should be studied, modeled, and duplicated. Communication throughout the process was clear, coordination between Enterprise useful and easy. Easy is really helpful!! Thank you! And my car looks great!!

Likely to Recommend

Repair Quality

Customer Service

Top notch!

Returned Clean

My Experience

Very convenient and communicative throughout the process! Would definitely recommend.

Likely to Recommend

Repair Quality

Customer Service

Great job!

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

Direct Repair did a great job. The staff was friendly and they kept me informed as to what was going on

My Experience

Personnel were professional, friendly, patient and did an exceptional repair job on my car. They work nicely as a team.

Likely to Recommend

The team was professional and honest and I would most definitely recommend them for their outstanding service and care they put into my repair work.

Repair Quality

My car looks as good as new.

Customer Service

I really want to thank all the employees at the Direct Repair Collision Center. They were very patient with me (I am a highly anxiety person) and kept me informed throughout the process. They did an excellent job on restoring my car and the repair work looks seamless. I would definitely recommend them for great service & outstanding repair craftsmanship. I appreciated their commitment to quality, customer service & timeliness. My car looks GREAT!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean