Direct Repair Collision Ctr, Inc.
In operation 22 years.
Direct Repair Collision Center Inc is located at 725 Butler St (Rt8) in Etna, Pa. - Locally Owned and Operated sense in 2004. We specialize in Collision Repair, Restoration, and Custom Work. We accept all insurance claims and work with all insurance companies. Our shop is a Preferred repair facility among many major insurance companies. We strive to follow OEM guidelines for the repair of your vehicle, making sure your car is as close to factory as possible, safety is our number one concern!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Motorcycle Repair
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Direct car repair, no matter what their name is, is a top notch spot. Super friendly, awesome work, and fast. Also very knowledgeable and responsive. A++ service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, super nice staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great customer service and they make the process easy!
Repair Quality - 5.0/5.0 -
Excellent work. My car looks great!
Customer Service - 5.0/5.0 -
Everyone is friendly and knowledgable here. My car looked beautiful after they fixed it. They do excellent work and make the process so simple!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was done quickly and it was very well done, not to mention the utterly phenomenal customer service, highly highly highly recommend!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The rear bumper that got hit needed totally fixed it wasn't done after my wife pointed it out I don't totally blame the body shop but The adjuster didn't do her job the right way now I got to end up if it don't get fixed going to small claims court and paying for an attorney
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks excellent. Time will tell Took a while to get an appointment but once there extremely helpful with issues related to getting a rental car
Customer Service - 5.0/5.0 -
See pervious comment
My Experience - 5.0/5.0 -
Repairs were done to satisfaction.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Exceptionally good work in a timely manner. Customer service was excellent! I would definitely definitely recommend them to everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car looks fantastic and customer service was great! They kept me informed throughout the repair and gave it back to me clean and looking new. I will recommend them!
My Experience - 5.0/5.0 -
Extremely professional exceeding all expectations including quality and timing! I would highly recommend Direct Repair Collision to anyone looking for any automotive repair work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing work! Just picked up my truck everything looks OEM and can't tell of any repairs from the accident. Everything shows a high level of detail and care. They even cleaned the inside and boxed the contents of what I had. Would highly recommend going here.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kelly and Bruce were very thorough in communication and attention to detail!! I appreciate the repairs done and how easy it was to get ahold of the business by phone with any questions throughout the process.
My Experience - 5.0/5.0 -
Great service and so kind to clean my wife’s dirty car. Much appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will select them on my next incident.
Repair Quality - 5.0/5.0 -
Looks the same as original. (Rear quarter panel driver side.)
Customer Service - 5.0/5.0 -
Communicative- handled insurance directly with no issues. Repair time initially suggested 3 weeks, completed within 1 week.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were fast, efficient and honestly, the car looks better now than when she went in! (Before the accident) I appreciate them for taking care of everything and keeping me up to date on any and all things that they needed, needed to be done, etc. Hands down my best experience!
Likely to Recommend - 5.0/5.0 -
I’ve already put out recommendations for them.
Repair Quality - 5.0/5.0 -
They were amazing! I was worried that my car was totaled. Thank goodness it wasn’t! Bruce the mechanic did a fantastic job. Everyone there was great, informative, knowledgeable, respectful and responsive. Had my car back earlier than they anticipated and I was grateful. I can’t recommend them enough!
Customer Service - 5.0/5.0 -
Kelly was very hands on. Never left me hanging. She was up front with all information from the door so there were never any surprises (thankfully). Always got back to me right away when I left a message. Can’t praise her enough!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional and knowledgeable
Likely to Recommend - 5.0/5.0 -
Professioal
Repair Quality - 5.0/5.0 -
Had a problem with static, it seems to be ok now. Very satisfied!!
Customer Service - 5.0/5.0 -
Good service!!!
Returned Clean
My Experience - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Love the outcome
Customer Service - 4.5/5.0 -
Very professional