Collision Pro's by Discount

4.8 (2,260reviews)
97%
109 Headingly Ave NW,  Albuquerque,  NM  87107
Bot
Shop AssistantSparkles

In operation 27 years.

We provide the cities finest collision repair services along with damage free towing. You want the peace of mind knowing that your vehicle is repaired safely and correctly the first time. Choose dedicated and trained professionals, choose Discount Collision...It's your decision. We are now offering on site alignments and a high level of customer communication throughout the repair process including text messaging and email messaging with vehicle owners!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,260)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, expert repairs, and excellent communication. Many highlight that vehicles were returned looking brand new, with paint matching perfectly and repairs completed to a high standard. Proactive text and phone updates throughout the repair process were frequently commended, making customers feel informed and valued. Numerous reviewers noted vehicles were ready ahead of schedule, and the complimentary cleaning of vehicles upon pickup was a welcome and recurring surprise. A few customers noted minor concerns such as occasional delays, fitment issues, or small finishing oversights, as shared directly in their feedback, though the shop generally addressed these promptly. The lifetime warranty offering also reinforced customer confidence and loyalty, with many expressing intent to return and recommend the shop to family and friends.
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"... vehicles, and I wont get tired of saying it. They are truly the best shop in town for any collision repair,excellent communication and customer service.100% ..." Read more
"Consummate professionalism, highest quality work, and a sincerely kind staff. What an extraordinary group of people."
"Collison Pros did a superb repair and meticulous paint finish!"
"... 1000 stars was possible, that still wouldnt suffice. Exceptional service and exceptional customer service!!!!!!" Read more
"... called in for pick up, and in less than 5 minutes, I found two obvious oversights. I would think there would be an inspection of the vehicle, before calling the ..." Read more
"Customer service is excellent the 2nd you walk in the door to when you pick up your vehicle. Great communication."
"Transparent and communication is excellent Some of my parts were delayed they were honest about it as soon as ..." Read more
"They were so kind and responsive to my questions. As they sent me messages telling me about what they ..." Read more
"... on my car. Looked brand new, tires were cleaned, updates sent to keep updated on status, everyone was professional, friendly, and answered all questions. Would highly ..." Read more
"They kept me updated on the progress of my vehicle. They even washed it for me before I picked it up. ..." Read more

My Experience

Fast and friendly service! They went above and beyond to do some touch ups that were not a part of the original repairs. Also great communication about the status of the repairs.

Likely to Recommend

Repair Quality

Fast and friendly service. Glen went above and beyond to do some extra touch ups on my paint and the car looks great! Also, communication was fantastic. I knew exactly what to expect and when.

Customer Service

My Experience

JoJo was completely open about all processes especially what could not be seen until the car was taken apart. He did provide other services available (up buying). He was very responsive to my calls. A better sign directing customers to the back of the shop (south side) would be great. The work provided was GREAT!!

My Experience

Glen was great, super helpful, kept me in the loop with his updates

Likely to Recommend

Repair Quality

Everyone at this company was exceedingly nice and helpful. They were willing to work around my schedule for months because of my dad who recently died back in Pennsylvania. When I finally got back, and the work was done, it was perfect. I highly recommend!

Customer Service

They were so kind!

Returned Clean

My Experience

Your team was excellent to work with. Scheduled repairs within a reasonable timeframe, there was consistent communication via phone and text to share updates on progress. Appreciate the great customer service.

My Experience

Appreciate how responsive everyone was.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

For our company needs for repairs I am the fleet manager this is our new shop for repairs!

Repair Quality

Shop is honest and very professional, turn around time was quick they mean business, my new go to spot for paint and repair needs!

Customer Service

Glen was great to work with the receptionist are nice but need to smile and not look so serious

Returned Clean

Likely to Recommend

Repair Quality

Worked very well

Customer Service

My Experience

Everyone was very welcoming and helpful. 10/10

My Experience

Done an amazing job truck looks brand new. Would 10/10 recommend. Super friendly and helpful staff

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The whole process was amazing! Desiree was helpful with answering my questions and made me feel comfortable leaving my vehicle in your care. I appreciated the updates on the progress and was very happy with the results. Your team did an awesome job on the repairs! Thank you!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Awesome team friendly environment I will 100% recommend this place to anyone who needs work done

Likely to Recommend

Repair Quality

Great place I will definitely come back for more services for sure and recommend this place great people great environment

Customer Service

Returned Clean

My Experience

Very professional and looks like it's brand new.

My Experience

The entire team at Collision Pro’s are friendly, professional, and knowledgeable. They did such a great job on my car. I highly recommend them over anyone in and around the Albuquerque area.

Likely to Recommend

I have already recommended Collision Pro's to 2 friends.

Repair Quality

Excellent service and my repair looks perfect

Customer Service

Customer service is excellent the 2nd you walk in the door to when you pick up your vehicle. Great communication.

Returned Clean