Dlm Southwest Collision

4.9 (1,584reviews)
96%
3401 Claremont Ave NE,  Albuquerque,  NM  87107

We have been in operation since 1985 in the autobody collision repair industry and provide body and refinish services as well as frame, mechanical, electrical, glass repair and replace, glass tinting and clear protection, painless dent repair and also restorations. We work with all insurance companies, and you have the right to have your vehicle repaired anywhere you choose. We offer a lifetime warranty on all insurance repairs. Our technicians have been trained to repair your vehicle correctly and have years of experience and training in expert color matching. We are an I-Car Gold class certified shop. Come see us for a free estimate

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,584)

My Experience

The folks at DLM southwest collision were so friendly and a pleasure to work with. They were very transparent with their pricing and got my vehicle back quicker than expected.

Likely to Recommend

Repair Quality

Great job. Quick. Professional.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Dino Guillen and staff were fabulous

Customer Service

Returned Clean

Likely to Recommend

I have already recommended Southwest Collision to a couple of people. My Mother is about to start the process of getting her car fixed.

Repair Quality

I think they did a great job fixing up my car. They forgot to fix the rim but they fixed it when I was at work one day!

Customer Service

The men in the shop are very helpful. When I went to pick up my car I noticed they had forgot to fix my rim. Mistakes happen so I wasnโ€™t worried about it. When I went inside to inform them the lady at the front desk wasnโ€™t helpful but one of the men helped me instead and I got it fixed a couple of days later. I work down the street and they dropped my car off at work when they were done fixing the rim!

Likely to Recommend

Iโ€™ll recommend Dino to everyone who needs collision work. Heโ€™s a wonderful man and very kind. Heโ€™s pretty knowledgeable and if he doesnโ€™t know the an answer heโ€™ll ask John Stubbs.

Repair Quality

Customer Service

Dino is a sweetheart

Returned Clean

Likely to Recommend

Recommending them to everyone

Repair Quality

Amazing. Fast. Great job. Amazing communication

Customer Service

Likely to Recommend

John and the technicians were amazing. Great work! Professional, friendly and informative. Thank you gentlemen!!!

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Took back 4 times each time work not done or more damage was done

Customer Service

Returned Clean

My Experience

Efficient and easy

Likely to Recommend

Repair Quality

Efficient fast 10/10

Customer Service

Friendly and respectful

Returned Clean

My Experience

Thank you for going above and beyond DLM Southwest Collision Body Shop (located on Carlyle in Albuquerque). I want to thank you you for advocating for me with my insurance adjuster to ensure the job was done right. You can't even tell there was an accident. I highly recommend you guys and really appreciate the extra care and effort ya'll put into fixing my SUV. You have a great team Daryl! Thank you!!

Likely to Recommend

I would absolutely recommend DLM Southwest Collision Body Shop!! And have already been doing so.

Repair Quality

I want to give a shoutout to DLM Southwest Collision body shop in Albuquerqueon Carlyle. The owner, Daryl went above and beyond in repairing my BMW, not only did they do excellent body work, but they also advocated for me with my insurance adjuster to make sure everything was done, right. Their honesty, communication, and commitment to quality really stood out. I highly recommend them. Thank you for all your help!! Sincerely, Alicia

Customer Service

Likely to Recommend

Friendly service, communicated often with updates on the car. Would recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Dino and Jessica were just fantastic! They assisted me through and through and I was able to get my car sooner than expected. Not only that they took the time to clean my car out and make it smell great!

My Experience

Done on time looks like new thanks

My Experience

My car looks awsome !! Thank you so much ๐Ÿฉท๐Ÿ’•๐Ÿ’ž would definitely come here again !!!

My Experience

This is the only place we take our vehicles. Dino is excellent so is the rest of the staff. He goes out of his way to make sure we understand everything he's explaining. Nothing but a beautiful experience with this company

My Experience

Likely to Recommend

I've used other shops in the past and never been super happy - I will absolutely come back for future body work.

Repair Quality

Customer Service

Communication on when vehicle would be done could have been better - was getting automated replies with a completion time, and I showed up then and car wasn't ready.

Returned Clean

Likely to Recommend

Repair Quality

Excellent work and great customer service. I was well informed throughout the process!

Customer Service

Returned Clean

My Experience

As like most people I was not looking forward to my vehicle being in a body shop, because it is so hard to know who you can trust. Dan, Dino and all the people at DLM were just great to work with. They were polite,friendly and kept me informed every step of the way. Will definitely recommend them to anyone looking for a reliable shop. Big thank you to your whole team.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean