Dlm Southwest Collision

4.9 (1,585reviews)
96%
3401 Claremont Ave NE,  Albuquerque,  NM  87107

We have been in operation since 1985 in the autobody collision repair industry and provide body and refinish services as well as frame, mechanical, electrical, glass repair and replace, glass tinting and clear protection, painless dent repair and also restorations. We work with all insurance companies, and you have the right to have your vehicle repaired anywhere you choose. We offer a lifetime warranty on all insurance repairs. Our technicians have been trained to repair your vehicle correctly and have years of experience and training in expert color matching. We are an I-Car Gold class certified shop. Come see us for a free estimate

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,585)

My Experience

As like most people I was not looking forward to my vehicle being in a body shop, because it is so hard to know who you can trust. Dan, Dino and all the people at DLM were just great to work with. They were polite,friendly and kept me informed every step of the way. Will definitely recommend them to anyone looking for a reliable shop. Big thank you to your whole team.

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I e used DLM before and am NOW 100% sold! This is my first choice for a shop I hope I never have to use again! If I need the work done though, I’ll be back at DLM.

Repair Quality

My 3-month NEW pickup sustained over $12,000 in hail damage in the worst hail storm I’ve ever personally experienced. As one can imagine, I was pretty sad about the whole thing. Having been referred to DLM Southwest Collision by a co-worker, I dropped my truck off and hoped for the best. I HAD used them for a couple mi or vehicle repairs in the past, but THIS was my NEW truck and a LOT of damage! Having had my truck back for the past week and a half, I would challenge anyone to find any hint of previous damage or signs of repair. This thing looks brand new again! I appreciate their attention to detail, quality work, and willingness to walk around the truck at pickup to make sure everything was perfect. John kept in contact with me throughout the repairs to keep me posted on progress and in dealings with my insurance for any supplementals, which was VERY nice! I’m 100% happy that I did not take my new truck elsewhere. Their work was nothing short of impressive!

Customer Service

They remained in consistent contact throughout the repairs process.

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The service was better at before the company change names

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inside office was a 10 guys in warehouse 8 not enough help waited 30 minutes then they call the guy that was returning part ahead of me (need more help or the computer system needs a update been buying parts for years from this outfit now it changed names

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Great shop! Thanks for the help:)

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Looked like new after the repairs!!

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Everyone I spoke to was very helpful and friendly.

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My Experience

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I have another vehicle I will be bringing in

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I am so grateful to everyone that helped me. I was up against the wall trying to get my truck fix Praise God for such kind helpful people. Thank you so much

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The employees are totally AMAZING

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Everyone was very helpful and friendly! They did a great job on the repairs!

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Quality of work and customer service were the best! Was done very quickly. Would recommend to anyone needing their services!

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Very friendly and great customer service

My Experience

First, I want to thank you all again, Southwest Collision provided the best service from start to finish. They went above and beyond to ensure our safety and did a great job on all the repairs! Definitely will be recommending to others!

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Very good service. Pleased with efficiency, quality, and professionalism.

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My Experience

I was pleased with the communication, also how Dino provided the paperwork on the repairs that were done. I was pleased to get my car back earlier than expected.

My Experience

Everyone there was great to work with and the repairs were excellent. Most importantly the car was ready the day I was told it would be!

My Experience

Thank you for the excellent communication, customer service, quality of work, and timely completion. I couldn’t be happier with my repair experience!

My Experience

Great job, thanks Dino

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Great job, great personal

Customer Service

Dino was great!

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