D&M Auto Body Inc.

4.9 (1,801reviews)
99%
352 East Main Street,  Rockaway,  NJ  07866
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For over 30 years D&M Auto Body has been providing the Morris County, N.J. area with unbeatable customer service and quality collision repairs. Our collision repairs are performed by auto body industry certified technicians using the best possible materials. All our autobody repairs are guaranteed by our shop’s written lifetime warranty which is issued by the Automotive Customer Relations Bureau for added protection. D&M Auto Body works with and will negotiate with all insurance companies on your behalf, for quality, safe auto body repairs that last! D&M Auto Body’s shop and main office is conveniently located off route 46 on the Rockaway/Denville border of NJ. For our customers’ convenience that live or work in the Morristown area, D&M Auto Body also utilizes a satellite auto body repair estimating office that’s located in Cedar Knolls on Ridgedale Ave. We provide auto body repair services to the surrounding communities of: Rockaway, Randolph, Morris Plains, Cedar Knolls, Mountai

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
GM Basic
GM Electric Vehicles
Honda
Hyundai
Infiniti
Jeep
Kia
Nissan
Ram
Subaru
Tesla
Call
Email

Reviews (1,801)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with many noting that repaired vehicles looked brand new upon return. The quality of workmanship received high marks, including detailed finishing touches like thorough interior and exterior cleaning before pickup. Customers highlighted outstanding communication throughout the repair process, appreciating regular text and call updates at every stage. While some repairs took longer than initially estimated due to unforeseen damage or parts availability, customers noted they were kept well-informed about delays and found the explanations satisfactory. Several customers mentioned going above and beyond, such as accommodating urgent personal situations and assisting with insurance and rental car arrangements. The welcoming and professional atmosphere was frequently mentioned as making stressful situations more manageable. Multiple customers indicated they would return and have already recommended the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... to D&M Autobody to explain my situation and they went above and beyond to help. They prioritized my repair, kept me informed and got my car back as quickly ..." Read more
"... and the staff communicated with me effectively. The paint job on my car looked amazing, and it was so clean that it looked brand new. I highly recommend your ..." Read more
"The car was returned to how it look pre accident."
"... the loop on timelines through the whole process. The work was impeccable as well" Read more
"Very professional and quality workmanship and pleasant people to work with"
"... going back to school and needed the car by that day. They had the car ready for me that day. The repairs looked fantastic. Im another very happy customer." Read more
"It was finished way ahead of time. 1 week before completion date."
"... medical emergency, they prioritize my repair and got me back on the road sooner than expected. Thank you so much!!" Read more
"It was early, in fact, despite having to await additional parts."
"... That staff kept us well informed on all updates and repairs were completed in a timely manner, also looks brand new again. Thank you to the incredible staff! Im sure ..." Read more
"Staff were friendly and knowledgeable. They kept me updated with the status of my repair. They were also helpful with arranging the rental ..." Read more
"This body shop was amazing. They kept me updated and in the loop on timelines through the whole process. The work was impeccable as well"
"100% satisfied They did an amazing job of keeping us updated. Service was above and beyond 5 stars"
"Texted or called every step of the way!"

Likely to Recommend

Repair Quality

Customer Service

Great service. Communication was completely straightforward. And the delivery time was as agreed.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Highly satisfied. Nice work done on the car repair. Good customer service. Good communication. Very fair on pricing. Worked well with insurance company

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

D&M Rockaway Automotive Body Shop is excellent! They provide high-quality body repair work at very competitive and reasonable prices. The staff is extremely friendly, professional, and courteous, and they take the time to explain everything clearly. I was very impressed with the quality of their work and the overall customer service. They truly care about their customers and make the entire repair process smooth and stress-free. I highly recommend D&M Rockaway Automotive Body Shop to anyone looking for reliable, professional, and affordable auto body repair services.

Customer Service

D&M Rockaway Automotive Body Shop is excellent! They provide high-quality body repair work at very competitive and reasonable prices. The staff is extremely friendly, professional, and courteous, and they take the time to explain everything clearly. I was very impressed with the quality of their work and the overall customer service. They truly care about their customers and make the entire repair process smooth and stress-free. I highly recommend D&M Rockaway Automotive Body Shop to anyone looking for reliable, professional, and affordable auto body repair services.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Such great communication and excellent service all around.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I received a quality repair at a fair price.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I recommend this shop and will if someone needs a body shop.

Repair Quality

Great workmanship and great service. Kept me notified the whole time about the progress and worked hard to get car back to me as quickly as possible.

Customer Service

Great body shop. Great service and great workmanship. Communication is great from the office staff to keep you posted on progress.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Quality work, regular updates during repair, and exceptional customer care. How could you not recommend!

Repair Quality

Customer Service

If I could rate this higher, I would! While My car was being repaired, we had a family medical emergency that required me to get my car back as quickly as possible. I reached out to D&M Autobody to explain my situation and they went above and beyond to help. They prioritized my repair, kept me informed and got my car back as quickly as possible, without compromising the quality of work. I’m incredibly grateful for their support during a challenging time and would not hesitate to use them again.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent!

Customer Service

Outstanding body work & service! Shannon, Iliana & Niki are the kindest! The updates on repair of my Jetta were phenomenal as well! This is the only body shop for our fam! Ty! Cheryl Calello

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Repair went fine just a little trouble with a difficult to find fog light

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I have already recommended D&M to friends.

Repair Quality

Simply, the car looks great!

Customer Service

Regular updated regarding the status of my car was appreciated.

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very prompt and professional repair. Flawless! Thanks to Shannon as well for keeping us posted with every update and followup calls.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

I truly feel taken care of and looked out for with D&M. My whole experience up and down was phenomenal. Between working with my crazy schedule and making it hard to communicate with them, having such patience for how long it took to bring my car in, to helping me with Insurance basically, to picking the car up and it’s amazing work done to it. Words can not describe how amazing this whole experience was. Especially since this was my first time having an accident and having to use insurance. They really truly helped me and it could make me cry. Shannon and David are rockstars! If i or anyone else needs autobody work done I’m begging them to go to D&M. Thank you guys so so much!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Service was fantastic and a timely finish for the body work. Our Tesla looks brand new between the excellent body work and the final detailing. The office staff, especially Shannon and Iliana were friendly, professional and kept me updated on the progress of the repairs. I highly recommend D and M Autobody

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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