Crash Champions #0512 Dover

4.9 (2,353reviews)
98%
238 Route 46 East,  Dover,  NJ  07801

In operation 27 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Alfa Romeo
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (2,353)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or better than before the accident. The team received high marks for professionalism, friendliness, and going above and beyond expectations. Timely communication through texts, calls, and online updates was frequently highlighted as a standout feature. Many repairs were completed ahead of schedule, which customers greatly appreciated. A recurring positive note was the unexpected interior and exterior cleaning of vehicles upon return. A small number of customers mentioned areas for improvement directly in their feedback, including occasional parts delays, isolated finish or fit concerns, and requests for more proactive human follow-up beyond automated notifications.
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"... with Crash Champions made a stressful event easy. Customer service was outstanding, communication was excellent and quality of repairs met our expectations. The ..." Read more
"... recommend Crash Champions of Dover, if youre looking for top quality service and work." Read more
"... phone call through the repair process. The staff is courteous, responsive and very attentive on your specific needs. The quote was accurate and even adjusted down on ..." Read more
"The team at CC is the absolute BEST! They really care about their customers and are super accomodative."
"It was a pleasure to work with Crash Champions. My car was beautiful! They updated me regularly. ..." Read more
"... like the car never got into an accident. They also got it done in the time frame they said and even eariler. Definitley recommended." Read more
"They took my truck at my earliest convenience had it done before it was originally going to be done they did an excellent job!!!!"
"... updates I received on the progress of my car which was done two days earlier than expected. My car looked great. You can see they take great ..." Read more
"It actually came in four days early amazing"
"... adjusted down on 1 part! They fit me in quickly and completed the repairs on time delivering the evening before estimated completion!! They kept me updated through ..." Read more
"Amazing communication with the status of my repairs. Workers are helpful, sweet and caring. Would definitely ..." Read more
"... the job on time and they exceeded all expectations. Crash Champions provided continuous updates on the cars progress. All employees were kind and courteous throughout ..." Read more
"... so much for fixing our car! We really appreciated all the updates and phone calls for every step of the process. We wish you a happy holidays :" Read more
"Great communication and very professional"
"Third time using you guys. Great work and phenomenal communication"

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Quality workmanship, ordered parts ahead of car drop off, great communication, friendly interactions. All around great experience !!

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Returned Clean

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Well, I'm very grateful for all the work that was done to my car

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Well, I'm very grateful for all the work that was done to my car

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Well, I'm very grateful for all the work that was done to my car

My Experience

Bill and Angelina at the Dover NJ location were great

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Extremely professional ,detailed work and very pleasant and hassle free experience.

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Thank you for the excellent customer service, communication and a job well done!

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Returned Clean

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Everyone was so nice and accommodating. My appt was on a Monday but I was able to drop off on a Saturday so I wouldn't have to miss work. Communication was great. My car looks like its new. Better than before.

My Experience

I could have not been more satisfied with Crash Champions . From the receptionist to the estimator and the mechanics it was all top notch. I especially appreciated the text updates I received on the progress of my car which was done two days earlier than expected. My car looked great. You can see they take great pride in their work. I recommend them highly.

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Absolutely would recommend! It was a perfect experience.

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Car really looked good. You would not have thought it had a banged up hood.

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Customer service was excellent from start to finish.

Returned Clean

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My Experience

Liked the way Crash Champions handled the repair and kept us informed. They helped us informed and made the event understandable.

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Ray, and Angelina at Dover Location were completely professional. I would highly recommend this location to anyone!

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The most stress free auto repair I’ve ever experienced! From first telephone conversation, to pickup of finished car, this entire process was the most efficient, timely, professional, along with excellent staff members, that I’ve been a part of. I would strongly recommend Crash Champions of Dover, if you’re looking for top quality service and work.

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