Crash Champions #0512 Dover

4.9 (2,261reviews)

98%

(973) 366-1617

238 Route 46 East, Dover, NJ 07801

98%

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238 Route 46 East
Dover, NJ 07801

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About Crash Champions #0512 Dover

See Photos

238 Route 46 East
Dover, NJ 07801

Get Directions Website Email

Schedule an appointment at Crash Champions #0512 Dover

Book Appointment

Apply for Financing

In operation 27 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

Alfa Romeo

Chrysler

Dodge

Fiat

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

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Website

Reviews (2,261)

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1,940 Customers Rated

5 Stars

77.4% Complete

(1749)
4 Stars

6.5% Complete

(146)
3 Stars

0.7% Complete

(15)
2 Stars

0.7% Complete

(16)
1 Star

0.1% Complete

(2)
< 1 Star

0.5% Complete

(12)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new or better than before the accident. The staff receives high marks for being friendly, professional, and accommodating throughout the entire process. Communication stands out as a key strength, with customers appreciating regular text and phone updates keeping them informed at every stage. Timeliness is frequently highlighted, with numerous customers noting their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including occasional delays due to parts availability, some concerns about aftermarket parts, and isolated issues with paint matching or minor repair oversights. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop to others.

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Service Quality
Timeliness
Communication

"World-class quality craftsmanship and customer service every step of the way!"

"... the first phone call through the repair process. The staff is courteous, responsive and very attentive on your specific needs. The quote was accurate and ..." Read more

"Amazing job they did. It looks like the car never got into an accident. They also got it done in the time ..." Read more

"Excellent work on the repairs. The damage was fixed perfectly, and the color match is spot on."

"The work done on my vehicle was impeccable."

"Looks brand new if not better. Very fast repair and work started just 2 days after appraisal couldnt be happier"

"... like the car never got into an accident. They also got it done in the time frame they said and even eariler. Definitley recommended." Read more

"... You were able to schedule my service quickly and completed my work in record time! My car looks and rides great. Even the inside was cleaned. Everyone I dealt ..." Read more

"It was completed ahead of schedule and I was informed of the progress of my repairs."

"They took my truck at my earliest convenience had it done before it was originally going to be done they did an excellent job!!!!"

"Excellent customer service. Timely communication and excellent work. I can't think of any negative thing to say about my experience."

"... the job on time and they exceeded all expectations. Crash Champions provided continuous updates on the cars progress. All employees were kind and courteous throughout ..." Read more

"We got part updates!! The level of communication at Crash blows away their competition."

"... stressful event easy. Customer service was outstanding, communication was excellent and quality of repairs met our expectations. The entire team was professional ..." Read more

"... and Crash Champs after unpleasantness of accident. Clear communication and expectation setting. Their description of process and services brought confidence. Car was ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication