Crash Champions #0793 Randolph
In operation 3 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Monica was very pleasant and knowledgable . She knew the process and was very polite and informative throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Monica kept us updated with frequent status’s.
Returned Clean
My Experience - 0.0/5.0 -
Couple details in the painting and the security stop
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The hood liner that meets the grill had a razor cut in it. The side mirrors were stuck from the impact to the front driver fender - the joystick control in the door was stuck to the right - and was not addressed. There was 0 communication between the shop and I unless I called for updates. They did not look at my fluids carefully even after asking multiple times since the car was leaking fluid and smoking at the scene of the accident. I immediately picked my car up and drove it to a different crash champions in Dover, NJ for a second pair of eyes since they agreed the fluids were not addressed. I would never go to the Randolph location ever again.
Customer Service - 0.5/5.0 -
See previous response
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The results speak for themselves. Crash champions does an outstanding job.
Customer Service - 5.0/5.0 -
They are very recommended
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job, car looks new
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Their customer service was top notch and love how they have the interest of customers. Will go there anyday.
Likely to Recommend - 5.0/5.0 -
Going to make all the noise i can to Colleagues and family, telling them how professional crash champions is
Repair Quality - 5.0/5.0 -
Repairs was at though nothing had happened to the car
Customer Service - 5.0/5.0 -
Top notch service
Returned Clean
My Experience - 5.0/5.0 -
Very professional group
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did an amazing job and in an extremely timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very attentive and kind
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good experience with no problems or issues at all.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing customer service! Great people and they did an amazing job
My Experience - 5.0/5.0 -
Very satisfied with the work done and the staff especially Cody and Monica
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service all way around!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your professionalism and care Monica , front desk and Cody thank you