Douglas Auto Body

4.9 (1,832reviews)
99%
485 Morris Ave,  Summit,  NJ  07901

In operation 61 years.

The Douglas team of ASE and I.C.A.R. certified technicians are trained professionals and will consult with you on your vehicle needs. We have a well-organized facility and modern equipment to ensure your vehicle is fixed correctly. When you get your vehicle back from us, it will look and feel like new again!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Infiniti
Volkswagen

Reviews (1,832)

My Experience

Everyone I spoke with on the phone was extremely polite and helpful. The car was ready on the day promised and the repair was completely explained to me.....and it looks great!

Likely to Recommend

Repair Quality

A beautiful job. Car was returned in great condition.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They were really great - a pleasure to deal with!

Repair Quality

Customer Service

My Experience

Nick was terrific kept us informed on every step of repair and had it ready when he promised it was a pleasure deling with Douglas I will be happy to recommend it to anyone who needs work on their car Alan Mankoff

Likely to Recommend

Repair Quality

Customer Service

My Experience

Awesome!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

I am disappointed that there was still glass shards visible on the car when I picked it up. Also, I was not informed that there would be a lingering strong chemical odor in the vehicle which still remains. This is especially disappointing as I use this car to transport my 10 month old child and have not been able to do so for her health, so this has been an inconvenience

Repair Quality

As far as what I can see and tell as of now

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Outside looks beautiful, inside some mismatch and backup camera is out of alignment

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

It took over 1 month for us to get our car back.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Nick was very helpful

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

long story short I was impressed considering I had never heard or been to douglas. service all around was outstanding. thank you

Repair Quality

Customer Service

great job with the texts. love the thought process that went into the texts

My Experience

My Experience

Appreciated the frequent updates throughout the month.

Likely to Recommend

Repair Quality

Customer Service

My Experience

All went smoothly and i am very satisfied. I Would use Douglas again.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very nice staff

Customer Service