Douglas Collision Center

4.9 (1,181reviews)
98%
7820 US Hwy 98 North,  Lakeland,  FL  33809

In operation 33 years.

WE REPAIR ALL MAKES AND MODELS.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,181)

Likely to Recommend

I’m telling everybody how great you guys are.

Repair Quality

My car looks brand new!

Customer Service

I feel like I made some new buddies. Absolutely superb customer service. Tim is the best!

Likely to Recommend

Repair Quality

Excellent work!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Extremely satisfied. Phenomenal job on my repair and Tim kept me well informed the entire time.

Customer Service

Amazing

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was treated so nice I actually felt very comfortable talking with Heidi. She explained everything to me and I understood what she was saying. Thank you 😊 Catherine Finn

Likely to Recommend

No reason not to! My son recommended you to me

Repair Quality

You guys did an amazing job on my CHEVY CRUZE LTZ.

Customer Service

Heidi pur me at ease right away. She helped me out so much for a 69 year old woman, who had no idea what to do.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Did a great job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I have been a client twice and both experiences was amazing. Tim is absolutely great. Updates and service top notch. I would definitely recommend to anyone.

Customer Service

My Experience

Great job... got my truck looking brand new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I think this is my fourth time coming to you guys really love the place. Feels like home even like the drink drinks a snack and the waiting area everyone’s very friendly and eager to help.

Repair Quality

Had a few little scratches on my passenger side bumper not related to the accident, but would’ve been nice if it was taken through. I would’ve even taken money out of my own pocket for it to be touched up

Customer Service

Really great love the communication and workmanship thank you Heidi

Returned Clean

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My Experience

Estoy completamente satisfecha del trabajo que realizaron ,la calidad y limpieza , son muy profesionales, los recomiendo

Likely to Recommend

Al 100%

Repair Quality

Excelente trabajo, muy profesional, no pensé que fuera a quedar totalmente nuevo. Gracias al colectivo de trabajo, excelente atención al cliente.

Customer Service

Excelente

Returned Clean

Likely to Recommend

I wouild recommend Douglas Collision again.

Repair Quality

Douglas Collision kept me informed about their progress for my repairs, They did a complete repair as chosen. My car looked great when completed. Thanks

Customer Service

Pleased with restorations.

Likely to Recommend

Repair Quality

Thank you for going the extra mile to make sure the bumper and everything was properly put back in an excellent condition

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff at Douglas are some of the kindest people I've ever met. From the front of the shop to the back of the shop ya'll can be assured your car will be taken care of! They send you daily updates && answer any questions you have! Douglas will forever have my business!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent job and thank you. 9 instead of 10 because it took so long. Car looks g r eat. Your staff is friendly and professional. Very pleased thank you.

Customer Service

Returned Clean

My Experience

Great experience as always. Truck looks great. The Douglas team is beyond professional. I wouldn’t trust another collision center. Thanks again

Likely to Recommend

Repair Quality

No problems at all

Customer Service

Returned Clean