Douglas Collision Center

4.9 (1,191reviews)
98%
7820 US Hwy 98 North,  Lakeland,  FL  33809

In operation 33 years.

WE REPAIR ALL MAKES AND MODELS.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,191)

My Experience

Great job... got my truck looking brand new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I think this is my fourth time coming to you guys really love the place. Feels like home even like the drink drinks a snack and the waiting area everyone’s very friendly and eager to help.

Repair Quality

Had a few little scratches on my passenger side bumper not related to the accident, but would’ve been nice if it was taken through. I would’ve even taken money out of my own pocket for it to be touched up

Customer Service

Really great love the communication and workmanship thank you Heidi

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

Estoy completamente satisfecha del trabajo que realizaron ,la calidad y limpieza , son muy profesionales, los recomiendo

Likely to Recommend

Al 100%

Repair Quality

Excelente trabajo, muy profesional, no pensé que fuera a quedar totalmente nuevo. Gracias al colectivo de trabajo, excelente atención al cliente.

Customer Service

Excelente

Returned Clean

Likely to Recommend

I wouild recommend Douglas Collision again.

Repair Quality

Douglas Collision kept me informed about their progress for my repairs, They did a complete repair as chosen. My car looked great when completed. Thanks

Customer Service

Pleased with restorations.

Likely to Recommend

Repair Quality

Thank you for going the extra mile to make sure the bumper and everything was properly put back in an excellent condition

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff at Douglas are some of the kindest people I've ever met. From the front of the shop to the back of the shop ya'll can be assured your car will be taken care of! They send you daily updates && answer any questions you have! Douglas will forever have my business!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent job and thank you. 9 instead of 10 because it took so long. Car looks g r eat. Your staff is friendly and professional. Very pleased thank you.

Customer Service

Returned Clean

My Experience

Great experience as always. Truck looks great. The Douglas team is beyond professional. I wouldn’t trust another collision center. Thanks again

Likely to Recommend

Repair Quality

No problems at all

Customer Service

Returned Clean

My Experience

Very good customer service and excellent service . This shop is amazing .

Likely to Recommend

Definitely

Repair Quality

Very good customer service. Tim was very nice , explained me everything and made me feel I was in the right place . The repair was perfect , very happy with the way the job got done . It was quick and with the best quality! Thank you guys ! You are great !

Customer Service

Excellent customer service

Likely to Recommend

Repair Quality

Good job

Customer Service

Heidi is amazing

Returned Clean

My Experience

My Experience

We use your shop every time we need repairs and you guys are awesome!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Like always Douglas Collision does a great job and fixing my vehicle bringing it back to brand new. Thanks again for all the good work you guys do. Everybody should bring their collision needs to Douglas Collision.

Likely to Recommend

Repair Quality

You did a good job

Customer Service

Returned Clean

Likely to Recommend

Great People, Great Work, Great Experience! Would definitely recommend!

Repair Quality

Customer Service

All calls were made and answered with respect and courtesy, Great Job!!

Likely to Recommend

Repair Quality

Very professional.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service