Douglas Collision Center

4.9 (1,196reviews)
98%
7820 US Hwy 98 North,  Lakeland,  FL  33809

In operation 33 years.

WE REPAIR ALL MAKES AND MODELS.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,196)

Likely to Recommend

Repair Quality

Very professional helpful

Customer Service

Todd was knowledgeable and courteous

Returned Clean

Likely to Recommend

Repair Quality

Awesome service and great work, although I got my car back and windshield washer fluid not working and didn’t know till I needed it. Think it should have checked after windshield replaced

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car looked to be in good shape after the repairs.

My Experience

Quality work done on time completely satisfied with their service

My Experience

The interior of my truck was wiped down with a dirty rag.truck is only 6 months old..streaks everywhere, including on my seats. Cost me $50 to get it detailed..complete disaster.

My Experience

The people at Douglas were very friendly. And did an outstanding job repairing my truck. I will happily recommend them to my friends

My Experience

Fast friendly great work truck looks new. Could not be happier

Likely to Recommend

Repair Quality

Fast friendly great service truck better than new

Customer Service

My Experience

I guerline are very satisfied with the service I received at Douglas repair ,all the team was nice and friendly that’s make the process became easy on me and my families Thank you 😊😃again

My Experience

My Experience

Heidi was very heldpufl and I’m very satisfied

Likely to Recommend

Repair Quality

Great and timely service

Customer Service

My Experience

Heidi did a great job. I highly recommend you visit her for your future repair needs.

Likely to Recommend

I have family in the area and we will definitely point them to Douglas Collision should they need their services .

Repair Quality

Todd made sure my truck was in perfect condition. there are no traces of the damage caused by the wreck.

Customer Service

Superb customer service !!! We were 750 miles away while our truck was being repaired at Douglas Collision. Todd kept us updated on a regular basis and answered any calls from us immediately .He even recommended motels in the area for our return trip.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent work!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff was super friendly and my car looked wonderful!! And thank you so much for washing and making my tires so clean and shiny 😊 I have always used you and will continue to refer friends and family!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Heidi was wonderful to work with. She kept me well informed. My car looks great too. Good job all around.

Likely to Recommend

Repair Quality

Heidi was wonderful. My car seems great and I am totally satisfied.

Customer Service

I would give them an 11 if I could.